Freight Forwarding Agreement (Kenya)
FREIGHT FORWARDING AGREEMENT
Law of Contract Act Cap. 23 | East African Community Customs Management Act 2004 | Kenya Ports Authority Act Cap. 391
THIS FREIGHT FORWARDING AGREEMENT is made on [Agreement Date].
BETWEEN:
(1) [Principal Name] of [Principal Address], BRS / ID No. [Principal Reg Number], KRA PIN [Principal KRA PIN] (the "Principal"); and
(2) [Forwarder Name] of [Forwarder Address], KRA Customs Agent Licence No. [Forwarder Licence Number], KCAA Certificate No. [Forwarder KCAA Certificate] (the "Forwarder").
RECITALS
A. The Principal is engaged in the [Trade Direction] of goods and requires freight forwarding, customs clearance, and logistics services.
B. The Forwarder holds a valid KRA Customs Agent Licence under the East African Community Customs Management Act 2004 and is experienced in providing freight forwarding services in Kenya.
C. The parties agree to the terms set out in this Agreement.
1. SCOPE OF SERVICES
1.1 The Forwarder shall provide the following services to the Principal in respect of goods described as [Goods Description], transported by [Transport Mode] under Incoterms [Incoterms]: [Services Included].
1.2 The Forwarder shall perform all customs clearance functions as the Principal's authorised customs agent under the East African Community Customs Management Act 2004, using the KRA Kenya TradeNet System and the eCitizen portal.
1.3 Where goods are subject to Pre-Export Verification of Conformity (PVoC) under the Standards Act Cap. 496 and KEBS Legal Notice No. 201 of 2013, the Forwarder shall coordinate the PVoC certificate and shall not ship goods without the required KEBS Certificate of Conformity unless specifically instructed in writing by the Principal.
2. AUTHORITY AND POWER OF ATTORNEY
2.1 The Principal hereby grants to the Forwarder a limited power of attorney to act as its authorised agent for the purposes of this Agreement, including the authority to: sign and submit customs declarations and entries to the Kenya Revenue Authority; accept delivery of goods from carriers at the Port of Mombasa, JKIA, and inland container depots; and execute any documents necessary to perform the services.
2.2 The Forwarder shall act in the name and on behalf of the Principal and shall not exceed the scope of authority conferred by this Clause.
3. CHARGES AND PAYMENT
3.1 The Forwarder's professional fee shall be [Forwarder Fee Amount] ([Fee Currency]) payable on a [Forwarder Fee Structure] basis, on the following payment terms: [Payment Terms].
3.2 All customs duties under the EAC Common External Tariff, Value Added Tax under the Value Added Tax Act No. 35 of 2013, Import Declaration Fee, Railway Development Levy, port charges, and all other disbursements paid by the Forwarder on the Principal's behalf are reimbursable by the Principal on the following terms: [Disbursements Policy].
3.3 Overdue amounts shall accrue interest at [Late Payment Charge] from the due date until the date of actual payment.
4. DEMURRAGE, DETENTION, AND STORAGE
4.1 Responsibility for demurrage levied by the Kenya Ports Authority and detention charges levied by shipping lines for failure to collect or return containers within the free days allowed shall be as follows: [Demurrage Responsibility].
4.2 The Principal shall provide all import documentation, duty payment funds, and collection instructions to the Forwarder promptly. The Forwarder shall not be liable for demurrage or storage charges resulting from the Principal's delay.
5. LIABILITY AND INSURANCE
5.1 The Forwarder's maximum liability for loss, damage, delay, or misdelivery of cargo while in the Forwarder's custody shall not exceed [Liability Limit] per consignment, unless the Forwarder acted with wilful misconduct.
5.2 For sea cargo, the Forwarder's carrier liability (where applicable) is subject to the Carriage of Goods by Sea Act Cap. 392 (Hague-Visby Rules). For air cargo, liability is subject to the Carriage by Air Act Cap. 394 (Montreal Convention 1999).
5.3 Cargo insurance arrangement: [Cargo Insurance Arrangement]. Where the Forwarder arranges insurance, coverage shall be on [Insurance Clause] terms.
5.4 Forwarder's Lien: [Lien Clause]. Where a lien is included, the Forwarder shall have a general lien over all goods and documents in its possession for all sums due by the Principal under this Agreement.
6. TERM AND TERMINATION
6.1 This Agreement commences on [Agreement Date] and continues for [Agreement Term] unless earlier terminated.
6.2 Either party may terminate this Agreement by giving [Termination Notice Days] days' written notice to the other party.
6.3 Either party may terminate immediately upon written notice if the other party commits a material breach, becomes insolvent, or has its customs agent licence revoked.
7. GOVERNING LAW AND DISPUTE RESOLUTION
7.1 This Agreement is governed by the laws of Kenya, including the East African Community Customs Management Act 2004 and the Law of Contract Act Cap. 23.
7.2 Disputes arising out of or in connection with this Agreement shall be resolved by: [Dispute Resolution].
IN WITNESS WHEREOF, the parties have signed this Agreement on the date first written above.
SIGNATURES
SIGNED by the duly authorised representatives of the parties on [Agreement Date].
For and on behalf of [Principal Name]: [Principal Signatory Name]
For and on behalf of [Forwarder Name]: [Forwarder Signatory Name]
Principal Authorised Signatory
________________
Signature
Forwarder Authorised Signatory
________________
Signature
What Is a Freight Forwarding Agreement (Kenya)?
A Freight Forwarding Agreement in Kenya records the obligations the parties accept and the terms governing their arrangement.
Freight forwarding in Kenya is a licensed activity regulated by the Kenya Revenue Authority (KRA) Customs and Border Control Department under the East African Community Customs Management Act 2004 — the EACCMA — which is the primary customs law applicable in Kenya as a Partner State of the East African Community (EAC). Section 3 of the EACCMA defines a 'customs agent' as a person licensed by the Commissioner of Customs to carry out customs transactions on behalf of importers and exporters. All customs clearance at the Port of Mombasa, Jomo Kenyatta International Airport (JKIA), and inland container depots (ICDs) — Nairobi ICD, Embakasi — must be handled by a licensed customs agent holding a valid Customs Agent Licence issued by the KRA.
The Kenya Ports Authority (KPA), established under the Kenya Ports Authority Act Cap. 391 and regulated by the Ministry of Transport and Infrastructure, manages the Port of Mombasa — East Africa's largest seaport — and the smaller port of Lamu under the Lamu Port–South Sudan–Ethiopia Transport (LAPSSET) Corridor project. The KPA's Port By-Laws and Container Terminal Operating Procedures impose specific obligations on freight forwarders regarding container pick-up, demurrage, and cargo handling at the Port of Mombasa.
The Kenya Civil Aviation Authority (KCAA), established under the Kenya Civil Aviation Authority Act No. 26 of 2013, regulates air cargo handling at Jomo Kenyatta International Airport (JKIA) and Wilson Airport. Air freight forwarders must hold an Air Cargo Agent Certificate issued by the KCAA. The International Air Transport Association (IATA) Cargo Agent accreditation is the industry standard for air freight forwarding globally, and Kenyan air freight forwarders typically hold both KCAA and IATA accreditation.
The EAC Common External Tariff (CET), published under the EACCMA, sets the import duty rates applicable to goods cleared at Kenyan customs points. The EAC Partner States — Kenya, Uganda, Tanzania, Rwanda, Burundi, South Sudan, and the Democratic Republic of Congo — apply a common tariff structure with three bands: 0% for raw materials, 10% for intermediate goods, and 25% for finished goods. Goods traded between EAC Partner States under the EAC Customs Union Protocol attract zero internal tariffs where the goods meet the EAC Rules of Origin criteria.
The Kenya Revenue Authority administers the Kenya TradeNet System — a single electronic window for customs declarations — through which freight forwarders submit Import Declaration Forms (IDF), Export Declaration Forms (EDF), and Entry Summary Declarations. The National Treasury and Planning's Pre-Export Verification of Conformity (PVoC) programme, administered by the Kenya Bureau of Standards (KEBS), requires certain imported goods to be verified for conformity with Kenya Standards before shipment. Freight forwarders must coordinate the PVoC certificate with the principal as a condition of customs clearance under KEBS Legal Notice No. 201 of 2013.
The Kenya Freight Forwarders Association (KIFFA) represents freight forwarding companies in Kenya and has published standard trading conditions that members may incorporate into their Freight Forwarding Agreements. KIFFA standard conditions address the forwarder's liability limits, sub-contracting rights, and lien over cargo.
When Do You Need a Freight Forwarding Agreement (Kenya)?
A Freight Forwarding Agreement in Kenya is required whenever a business or individual engages a licensed customs agent or logistics provider to handle the import, export, or transit of goods through Kenya's ports, airports, or land border crossings.
A Freight Forwarding Agreement is needed when a Kenyan importer sourcing goods from China, India, or the European Union contracts a licensed customs agent to clear those goods at the Port of Mombasa under the East African Community Customs Management Act 2004 and to arrange inland transport to Nairobi, Kisumu, or other upcountry destinations.
A Freight Forwarding Agreement is required when a Kenyan exporter of agricultural produce — tea, coffee, cut flowers, or fresh vegetables — contracts an air freight forwarder to handle the export clearance at Jomo Kenyatta International Airport (JKIA) and to book cargo capacity with airlines operating from JKIA.
A Freight Forwarding Agreement is needed when a multinational corporation operating in Kenya appoints a third-party logistics (3PL) provider to manage the end-to-end supply chain for spare parts or raw materials imported through the Port of Mombasa and distributed to factories in the Special Economic Zones established under the Special Economic Zones Act No. 16 of 2015.
A Freight Forwarding Agreement is required when a Kenyan trader importing goods under the EAC Common Market Protocols needs a freight forwarder to handle transit cargo through Tanzania or Uganda using the Northern Corridor transit route managed under the Northern Corridor Transit and Transport Agreement.
A Freight Forwarding Agreement is needed when a Non-Governmental Organisation (NGO) registered under the Non-Governmental Organisations Co-ordination Act Cap. 134 imports relief goods, medical equipment, or project materials under a duty exemption granted by the KRA, and requires a freight forwarder to handle the exemption application and customs clearance procedures.
A Freight Forwarding Agreement is required when a diplomatic mission or international organisation accredited under the Vienna Convention on Diplomatic Relations imports vehicles, household effects, or project materials under diplomatic exemption and needs a licensed forwarder to process the clearance. Under Kenya law, Section 3 of the Companies Act 2015 (No. 17 of 2015) and Section 2 of the Law of Contract Act (Cap 23) govern the core requirements for this type of document.
What to Include in Your Freight Forwarding Agreement (Kenya)
A Kenya Freight Forwarding Agreement under the East African Community Customs Management Act 2004 and the Law of Contract Act Cap. 23 must contain the following essential elements to be enforceable and operationally effective.
Parties and Licences: The full legal name and address of the principal (importer or exporter) and the freight forwarder, together with the forwarder's KRA Customs Agent Licence number and any relevant KCAA Air Cargo Agent Certificate number or KIFFA membership number. Including licence references confirms the principal has engaged a properly authorised agent.
Scope of Services: A clear description of the services the freight forwarder will provide — customs clearance, freight booking, warehousing, inland transport, insurance arrangement, documentation preparation (Import Declaration Form, Export Declaration Form, Bill of Lading, Certificate of Origin, PVoC certificate coordination). The agreement should distinguish between services included in the forwarder's fee and disbursements payable by the principal.
Authority and Power of Attorney: A limited power of attorney granted by the principal to the freight forwarder authorising the forwarder to sign customs declarations, submit entries to KRA, and act as the principal's authorised agent before the KRA Customs and Border Control Department, the Kenya Ports Authority, KEBS, and other relevant government bodies. Under the EACCMA, customs entries must be submitted by a licensed customs agent acting under the principal's authority.
Duties and Taxes: Confirmation that all customs duties payable under the EAC Common External Tariff, Value Added Tax under the Value Added Tax Act No. 35 of 2013, Import Declaration Fee, and Railway Development Levy are the principal's liability and must be reimbursed to the forwarder as disbursements. The agreement should specify the payment timeline for duty disbursements — typically within 24 hours of demand to avoid demurrage.
Freight Charges and Invoicing: The forwarder's professional fee, the basis of calculation (per consignment, per TEU, per kilogramme for air freight), the currency (Kenya Shillings or US Dollars), and the payment terms. Late payment charges at a stated rate should be included.
Liability Limitation: The maximum liability of the freight forwarder for loss, damage, delay, or misdelivery of cargo while in the forwarder's custody or care. Under Kenyan common law, freight forwarders acting as carriers are subject to the Carriage of Goods by Sea Act Cap. 392 (incorporating the Hague-Visby Rules) for sea cargo, and the Carriage by Air Act Cap. 394 (incorporating the Warsaw/Montreal Convention) for air cargo. KIFFA standard conditions typically limit the forwarder's liability to the lower of the actual loss or a specified monetary cap per kilogramme or per consignment.
Demurrage and Storage: Responsibility for port demurrage charges levied by the Kenya Ports Authority Container Terminal for containers not collected within the free days allowed; and responsibility for storage charges at inland container depots or KEBS inspection facilities. The agreement should clearly state that demurrage and storage charges incurred due to the principal's delay in providing documents or funds are the principal's liability.
Insurance: Whether the forwarder will arrange cargo insurance on behalf of the principal, the basis of coverage (Institute Cargo Clauses A, B, or C), the insured value, and the premium cost. If the principal arranges its own insurance, the agreement should confirm the carrier and the forwarder's obligation to cooperate in claims processing.
Governing Law and Dispute Resolution: The agreement is governed by the laws of Kenya. Disputes are typically referred to arbitration before the Nairobi Centre for International Arbitration (NCIA) under the Arbitration Act No. 4 of 1995. The forms-legal.com Kenya Freight Forwarding Agreement template covers all statutory requirements under the East African Community Customs Management Act 2004 and Kenyan logistics law. Under Kenya law, Section 135 of the Companies Act 2015 (No. 17 of 2015) and Section 15 of the Employment Act 2007 (No. 11 of 2007) govern the core requirements for this type of document.
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author = {{Forms Legal}},
title = {Freight Forwarding Agreement (Kenya) (Kenya)},
year = {2026},
howpublished = {\url{https://forms-legal.com/kenya/business/shipping/freight-forwarding-agreement-kenya}},
note = {Free legal document template}
}Frequently Asked Questions
Yes. Freight forwarders who perform customs clearance services in Kenya must hold a valid Customs Agent Licence issued by the Kenya Revenue Authority (KRA) Commissioner of Customs and Border Control under the East African Community Customs Management Act 2004 (EACCMA). The EACCMA requires that all customs declarations submitted to the KRA at the Port of Mombasa, Jomo Kenyatta International Airport (JKIA), and all land border crossings be submitted by a licensed customs agent authorised by an importer or exporter. Engaging an unlicensed person to clear customs in Kenya is a customs offence under the EACCMA. Air freight forwarders must additionally hold an Air Cargo Agent Certificate from the Kenya Civil Aviation Authority (KCAA). Freight forwarders may also hold International Air Transport Association (IATA) Cargo Agent accreditation, which is the internationally recognised industry standard. Principals should always verify a forwarder's current KRA licence status before execution of a Freight Forwarding Agreement.
Imports cleared at the Port of Mombasa are subject to the East African Community Common External Tariff (CET), set out in the First Schedule to the East African Community Customs Management Act 2004. The CET has three principal bands: 0% for raw materials and capital goods; 10% for semi-processed intermediate goods; and 25% for finished consumer goods. In addition to CET import duty, the following levies apply: Value Added Tax (VAT) at 16% under the Value Added Tax Act No. 35 of 2013 (collected at the point of importation by KRA on the CIF value plus import duty); the Import Declaration Fee (IDF) at 3.5% of the CIF value of goods; and the Railway Development Levy (RDL) at 2% of the CIF value. Excise duty at rates set by the Excise Duty Act No. 23 of 2015 applies to specified categories of goods including alcohol, tobacco, and vehicles. Goods imported from EAC Partner States under the EAC Customs Union Protocol — Kenya, Uganda, Tanzania, Rwanda, Burundi, South Sudan, DRC — attract zero internal tariffs if they meet the EAC Rules of Origin criteria.
Liability for cargo loss or damage during freight forwarding in Kenya depends on the stage of the journey at which the loss or damage occurs and the capacity in which the freight forwarder was acting. Where the forwarder was acting purely as an agent — arranging carriage by a third-party shipping line or airline — the forwarder's liability to the principal is limited to loss or damage caused by the forwarder's own negligence in selecting, instructing, or supervising the carrier. The carrier's liability is governed by: the Carriage of Goods by Sea Act Cap. 392 (Hague-Visby Rules) for sea carriage, which limits liability to SDR 2 per kilogramme or SDR 666.67 per package; and the Carriage by Air Act Cap. 394 (Montreal Convention 1999) for air carriage, which limits liability to approximately SDR 19 per kilogramme. Where the Freight Forwarding Agreement makes the forwarder a principal carrier — a 'house Bill of Lading' issuer — the forwarder assumes full carrier liability. KIFFA standard trading conditions, where incorporated into the Freight Forwarding Agreement, typically limit the forwarder's own liability to a stated monetary cap per consignment.
Pre-Export Verification of Conformity (PVoC) is a programme administered by the Kenya Bureau of Standards (KEBS) under the Standards Act Cap. 496 and KEBS Legal Notice No. 201 of 2013, which requires certain imported goods destined for Kenya to be inspected and certified for conformity with Kenya Standards before shipment from the country of origin. PVoC applies to regulated product categories including electronics, construction materials, chemicals, food products, and automotive parts. The KEBS has appointed accredited inspection bodies in major exporting countries — SGS, Bureau Veritas, Intertek, and others — to conduct pre-shipment inspections on KEBS's behalf. Where a consignment is subject to PVoC, the freight forwarder must obtain the KEBS Certificate of Conformity from the exporter before the goods depart the country of origin. A consignment arriving at the Port of Mombasa or JKIA without a valid PVoC certificate may be detained by the KRA for KEBS inspection in Kenya, incurring demurrage, storage charges, and potential seizure. The Freight Forwarding Agreement should address the principal's obligation to provide the PVoC certificate as a condition of shipment.
Demurrage in Kenyan port practice refers to the charge levied by the Kenya Ports Authority (KPA) and shipping lines on importers and freight forwarders for containers that remain at the Port of Mombasa Container Terminal beyond the free days allowed for collection and return of empty containers. The KPA Container Terminal allows an initial free period of typically 5 to 7 days for loaded containers and 7 to 10 days for empty containers, after which demurrage accrues at rates published in the KPA Port Tariff. Demurrage charges can accumulate rapidly — at USD 10 to USD 50 per container per day or more depending on the shipping line — and are a major cost risk in Kenya freight forwarding operations. Separately, shipping lines charge 'detention' for empty containers not returned to the shipping line's depot within the agreed free days. The Freight Forwarding Agreement should clearly state that demurrage and detention charges incurred due to the principal's delay — failure to provide import documentation, funds for duty payment, or collection instructions within time — are the principal's liability, not the forwarder's. Charges incurred due to the forwarder's negligence are the forwarder's liability.
Yes. A Kenyan freight forwarder may exercise a possessory lien over goods in its custody — including goods stored at a warehouse or inland container depot (ICD) controlled by the forwarder — for unpaid freight charges, customs duty disbursements, and other charges due under the Freight Forwarding Agreement. The right of lien arises under the common law of Kenya (received through the Law of Contract Act Cap. 23 and the Sale of Goods Act Cap. 31) and is typically reinforced by an express lien clause in the Freight Forwarding Agreement or in the KIFFA standard trading conditions. To exercise the lien, the forwarder must give written notice to the principal of the outstanding charges and the intention to retain the goods until payment is made. If payment is not made within a reasonable time, the forwarder may apply to the High Court of Kenya for an order for sale of the goods to satisfy the lien. The forwarder's lien does not extend to goods owned by third parties — for example, goods stored alongside the principal's cargo in a shared warehouse — unless the lien clause expressly covers all goods of the principal in the forwarder's custody.
This template is provided for informational purposes only and does not constitute legal advice. Laws vary by jurisdiction and change over time. Consult a qualified attorney for advice specific to your situation.Full disclaimer
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