Private Health Facility Agreement (Ghana)
Private Health Facility Agreement
THIS PRIVATE HEALTH FACILITY AGREEMENT (this "Agreement") is made on [Agreement Date] between:
HEALTH FACILITY: [Facility Name], HeFRA Licence No. [HeFRA Licence Number], NHIA Accreditation No. [NHIA Accreditation Number], of [Facility Address] (the "Facility"); and
CLIENT: [Client Name], registration number [Client Reg Number], of [Client Address] (the "Client").
This Agreement is made under the Health Facilities Regulatory Agency Act, 2011 (Act 829) and the National Health Insurance Act, 2012 (Act 852).
1. Scope of Services
The Facility shall provide the following clinical and ancillary health services to the Client's enrolled beneficiaries (estimated [Number Of Beneficiaries] persons): [Services Description].
The following services are specifically excluded from this Agreement: [Excluded Services].
All services shall be provided in compliance with HeFRA licence conditions under Act 829, the Medical and Dental Practitioners Act, 1996 (Act 526), and the Health Professions Regulatory Bodies Act, 2013 (Act 857).
2. NHIS and Insurance Billing
NHIS-covered services shall be billed at the tariff rates set by the National Health Insurance Authority (NHIA) under the National Health Insurance Act, 2012 (Act 852). The Facility shall submit NHIA claims electronically through the NHIA e-claims platform.
Services not covered by the NHIS shall be billed to the Client at the fee schedule agreed between the Parties and attached as Annexure A. Double-billing of NHIS-covered services to the Client is prohibited and constitutes fraud under Act 852.
3. Fees and Payment
The fee structure under this Agreement is: [Fee Structure]. Monthly capitation fee per enrolled member: GHS [Monthly Capitation Fee].
The Client shall pay invoices submitted by the Facility within [Payment Term Days] of the invoice date.
Overdue invoices shall accrue interest at [Late Payment Interest]% per annum from the due date until payment.
4. Informed Consent and Patient Rights
The Facility shall obtain informed consent from each patient before undertaking any medical procedure, in compliance with the Medical and Dental Practitioners Act, 1996 (Act 526) and HeFRA's patient rights guidelines.
Patient confidentiality shall be maintained in accordance with the Health Facilities Regulatory Agency Act, 2011 (Act 829) and applicable data protection principles. Patient records shall not be disclosed to the Client without the patient's written consent.
5. Complaints and Dispute Resolution
The Facility shall maintain an accessible internal complaint procedure for patients. Patients may escalate complaints to HeFRA, the Medical and Dental Council, or the Commission on Human Rights and Administrative Justice (CHRAJ).
Disputes between the Facility and the Client arising out of or in connection with this Agreement shall be resolved by [Dispute Resolution].
6. Term and Termination
This Agreement commences on [Agreement Date] and shall continue for an initial term of [Agreement Term], unless terminated earlier in accordance with this clause.
Either Party may terminate this Agreement without cause by giving [Termination Notice] to the other Party.
Either Party may terminate this Agreement immediately upon written notice if the other Party commits a material breach that is not remedied within 14 days of written notice requiring remedy.
Signatures
IN WITNESS WHEREOF the Parties have executed this Private Health Facility Agreement on the date first written above.
Health Facility (Authorised Representative)
________________
Signature
Client (Authorised Representative)
________________
Signature
What Is a Private Health Facility Agreement (Ghana)?
A Private Health Facility Agreement in Ghana governs the relationship between the parties by fixing what each must do.
The Health Facilities Regulatory Agency Act, 2011 (Act 829) requires every private health facility in Ghana to be registered with HeFRA and to comply with the standards, conditions, and guidelines issued by HeFRA as a condition of its licence. Section 1 of Act 829 establishes HeFRA and mandates it to inspect and regulate private health facilities to confirm compliance with minimum standards of care, infrastructure, staffing, and equipment. Failure to maintain compliance may result in suspension or revocation of the facility's licence by HeFRA.
The National Health Insurance Act, 2012 (Act 852) established the National Health Insurance Scheme (NHIS) administered by the National Health Insurance Authority (NHIA), which accredits health facilities to provide services to NHIS subscribers. A Private Health Facility Agreement for a corporate client must clearly delineate which services are covered under the NHIS and which services attract out-of-pocket or corporate-funded payment, to comply with the NHIA's accreditation conditions and the anti-fraud provisions of Act 852.
The Medical and Dental Practitioners Act, 1996 (Act 526) and the Health Professions Regulatory Bodies Act, 2013 (Act 857) govern the professional conduct of doctors, dentists, nurses, midwives, pharmacists, and other health workers in Ghana. Clinical staff whose conduct gives rise to a complaint under a Private Health Facility Agreement may be subject to disciplinary proceedings before the Medical and Dental Council, the Nursing and Midwifery Council of Ghana, or the Pharmacy Council of Ghana in addition to any civil liability arising under the agreement.
A Private Health Facility Agreement must be distinguished from a health insurance policy (which is a contract between an insurer and the insured) and from a National Health Insurance registration (which is the statutory scheme administered by the NHIA). The Private Health Facility Agreement is a service contract between a provider and a patient or payer. Disputes under the agreement are resolved before the Fast Track High Court in Accra or through mediation under the Alternative Dispute Resolution Act, 2010 (Act 798). Forms-legal.com provides this template as a starting point for Ghana-compliant healthcare service documentation.
The legal framework governing the Private Health Facility Agreement (Ghana) in Ghana draws on several key statutes and regulatory bodies. Under the Companies Act 2019 (Act 992), the Registrar General's Department (RGD) maintains the register of Ghanaian companies. Section 7 of the Companies Act 2019 governs company incorporation. The Ghana Revenue Authority (GRA) administers corporate tax under the Income Tax Act 2015 (Act 896). The Commercial Division of the High Court in Accra adjudicates business disputes. The Ghana Investment Promotion Centre (GIPC) regulates foreign investment under the GIPC Act 2013 (Act 865). Parties executing a Private Health Facility Agreement (Ghana) in Ghana should confirm the document reflects current law, including any amendments enacted since the original drafting date. The Health Facilities Regulatory Agency Act 2011 (Act 829) sets the foundational requirements.
When Do You Need a Private Health Facility Agreement (Ghana)?
A Private Health Facility Agreement in Ghana is required in the following specific circumstances under the Health Facilities Regulatory Agency Act, 2011 (Act 829) and related Ghanaian health legislation.
A Private Health Facility Agreement is needed when a company registered under the Companies Act, 2019 (Act 992) with the Office of the Registrar of Companies (ORC) contracts with a private hospital or clinic in Ghana to provide occupational health services, pre-employment medical examinations, or annual health checks to the company's employees, as the corporate client requires a written service agreement specifying fees, service levels, and invoicing procedures.
A Private Health Facility Agreement is required when a private health facility accredited by the National Health Insurance Authority (NHIA) enters into a service arrangement with a private health insurance company regulated by the National Insurance Commission (NIC) to provide in-network services to the insurer's policyholders, with agreed tariff schedules and claims submission procedures.
A Private Health Facility Agreement is needed when an employer in Ghana establishes a company health scheme for its workers outside the statutory NHIS, under which the employer contracts directly with a private clinic or hospital for a defined package of health services at agreed fees, as the Factories Offices and Shops Act, 1970 (Act 328) and the Labour Act, 2003 (Act 651) impose occupational health obligations on employers.
A Private Health Facility Agreement is required when a diagnostic centre, laboratory, or specialist clinic in Ghana provides services to general practitioners or primary care facilities on a referral basis, establishing the terms of the referral relationship, fee sharing, and reporting obligations.
A Private Health Facility Agreement is needed when a private health facility in Ghana enters into a public-private partnership (PPP) arrangement with the Ghana Health Service (GHS) or a district health authority to provide services on behalf of the public health system, as such arrangements require detailed contractual documentation of service standards, payment mechanisms, and governance.
What to Include in Your Private Health Facility Agreement (Ghana)
A valid Private Health Facility Agreement in Ghana under the Health Facilities Regulatory Agency Act, 2011 (Act 829) must contain the following essential elements.
Parties and Regulatory Status: The full legal name and address of the health facility, its HeFRA licence number, its NHIA accreditation number (if applicable), and the National Insurance Commission (NIC) or company registration details of the corporate client. Confirming the facility's regulatory status protects the client from contracting with an unlicensed provider in breach of Act 829.
Scope of Services: A precise description of the clinical and ancillary services to be provided — inpatient, outpatient, laboratory, radiology, pharmacy, emergency, specialist consultations, and occupational health services — including any services specifically excluded from the agreement. The scope must align with the services covered by the facility's HeFRA licence category.
Fees and Payment Terms: The agreed tariff schedule in Ghana Cedis (GHS), distinguishing between NHIS-covered services (billed at NHIA tariff rates) and private-pay services. The payment period, invoicing cycle, and consequences of late payment including interest at the Bank of Ghana base rate should be specified.
NHIS and Insurance Billing: The procedures for submitting NHIS claims to the NHIA, the client's obligations to confirm enrolled employees carry valid NHIS cards, and the process for handling claim rejections or disputes with the NHIA under Act 852.
Informed Consent and Patient Rights: The facility's obligation to obtain informed consent from patients before procedures, in compliance with the Medical and Dental Practitioners Act, 1996 (Act 526) and HeFRA's patient rights guidelines, and to maintain patient confidentiality under Ghana's data protection framework.
Complaint and Dispute Resolution: The internal complaint procedure of the facility, the patient's right to escalate complaints to HeFRA, the Medical and Dental Council, or the Commission on Human Rights and Administrative Justice (CHRAJ), and the dispute resolution mechanism between the facility and the corporate client.
Liability and Indemnity: The allocation of liability for clinical negligence, medication errors, and facility-related harm between the healthcare provider and the corporate client, including insurance requirements under the National Insurance Commission (NIC). Forms-legal.com provides this template as a starting point for Ghana-compliant health facility documentation.
Additional compliance elements for a Private Health Facility Agreement (Ghana) used in Ghana include: Under the Companies Act 2019 (Act 992), the Registrar General's Department (RGD) maintains the register of Ghanaian companies. Section 7 of the Companies Act 2019 governs company incorporation. The Ghana Revenue Authority (GRA) administers corporate tax under the Income Tax Act 2015 (Act 896). The Commercial Division of the High Court in Accra adjudicates business disputes. The Ghana Investment Promotion Centre (GIPC) regulates foreign investment under the GIPC Act 2013 (Act 865). Forms-legal.com provides this template as a starting point for Ghana-compliant documentation.
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}Frequently Asked Questions
Every private health facility operating in Ghana must be registered and licensed by the Health Facilities Regulatory Agency (HeFRA) under the Health Facilities Regulatory Agency Act, 2011 (Act 829). HeFRA classifies health facilities into categories based on the level of care provided — from community clinics and polyclinics to specialist hospitals and teaching hospitals — and issues licences that specify the services the facility is authorised to provide. Operating a health facility without a valid HeFRA licence is a criminal offence under Act 829. Before entering into a Private Health Facility Agreement, corporate clients and patients should verify the facility's licence status directly with HeFRA. In addition, facilities that wish to provide services to National Health Insurance Scheme (NHIS) subscribers must obtain separate accreditation from the National Health Insurance Authority (NHIA) under the National Health Insurance Act, 2012 (Act 852).
The National Health Insurance Scheme (NHIS) in Ghana, established under the National Health Insurance Act, 2012 (Act 852) and administered by the National Health Insurance Authority (NHIA), covers a defined package of essential health services at accredited public and private health facilities. The NHIS benefit package includes outpatient consultations, inpatient care, essential medicines on the NHIA medicines list, antenatal and postnatal care, emergency services, and certain surgical procedures. Services excluded from the NHIS include cosmetic surgery, fertility treatments, spectacles and dental prosthetics (beyond basic extractions), and a number of specialised cancer treatments. A Private Health Facility Agreement for a corporate client must clearly identify which services will be billed at NHIA tariff rates (covered by the NHIS) and which will attract separate payment, to avoid double-billing, which constitutes fraud under Act 852.
If a private health facility in Ghana breaches a Private Health Facility Agreement — for example, by failing to provide the agreed services, billing at rates above the agreed tariff, or disclosing confidential patient information — the patient or corporate client may pursue several remedies. In contract law under the Contracts Act, 1960 (Act 25), the aggrieved party may claim damages before the Fast Track High Court in Accra or in the appropriate Magistrate Court. Where the breach involves clinical negligence — a failure by a medical professional to meet the standard of a reasonably competent practitioner — the patient may additionally bring a clinical negligence claim before the High Court. Regulatory complaints may be filed with HeFRA (which has power to sanction the facility under Act 829), the Medical and Dental Council (for complaints about doctors), the Nursing and Midwifery Council, or the Commission on Human Rights and Administrative Justice (CHRAJ) for rights violations.
Under HeFRA's guidelines and the Health Facilities Regulatory Agency Act, 2011 (Act 829), licensed private health facilities in Ghana are required to provide emergency stabilisation and treatment to patients presenting with life-threatening conditions regardless of the patient's ability to pay or NHIS coverage status. The refusal of emergency treatment that results in serious harm or death to the patient may constitute a breach of HeFRA's licence conditions, expose the facility's clinical staff to disciplinary proceedings before the Medical and Dental Council under the Medical and Dental Practitioners Act, 1996 (Act 526), and give rise to civil liability in negligence before the High Court of Ghana. A Private Health Facility Agreement between a corporate client and the facility should confirm this emergency treatment obligation and specify how emergency costs incurred on behalf of the client's employees will be settled.
Private health facilities in Ghana are subject to oversight by multiple regulatory bodies. The Health Facilities Regulatory Agency (HeFRA), established under Act 829, is the primary regulator responsible for licensing and inspecting health facilities. The National Health Insurance Authority (NHIA), established under the National Health Insurance Act, 2012 (Act 852), accredits facilities to provide NHIS-funded services and audits claims submitted by accredited facilities. Clinical staff are regulated by profession-specific bodies: the Medical and Dental Council (for doctors and dentists under Act 526), the Nursing and Midwifery Council of Ghana, the Pharmacy Council, and the Allied Health Professions Council under the Health Professions Regulatory Bodies Act, 2013 (Act 857). The Food and Drugs Authority (FDA) under the Food and Drugs Authority Act, 2012 (Act 851) regulates pharmaceutical products used in health facilities. The Commission on Human Rights and Administrative Justice (CHRAJ) may investigate complaints of rights violations in healthcare settings.
This template is provided for informational purposes only and does not constitute legal advice. Laws vary by jurisdiction and change over time. Consult a qualified attorney for advice specific to your situation.Full disclaimer
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