Cleaning Services Agreement (Ghana)
Cleaning Services Agreement
This Cleaning Services Agreement (this "Agreement") is entered into on [Contract Date] between:
CLIENT: [Client Name], having its address at [Client Address] (the "Client"); and
SERVICE PROVIDER: [Provider Name], a company registered with the Office of the Registrar of Companies (ORC) under registration number [Provider Reg Number], having its address at [Provider Address] (the "Provider").
The Client and the Provider are collectively referred to as the "Parties".
1. Scope of Services
The Provider shall provide cleaning services at the following premises: [Premises].
The services to be provided are: [Service Description].
Services shall be performed according to the following schedule: [Cleaning Schedule].
The Provider shall deploy [Staff Count] trained cleaning staff to perform the services. All staff shall comply with the Occupational Health and Safety requirements under the Labour Act 2003 (Act 651) and the Factories, Offices and Shops Act 1970 (NLCD 328).
2. Fees and Payment
The Client shall pay the Provider a monthly fee of GHS [Monthly Fee], [VAT Status].
Payment shall be made [Payment Terms] by bank transfer to the Provider's nominated account at a Bank of Ghana-licensed institution.
The Client shall withhold tax on payments to the Provider in accordance with the Income Tax Act 2015 (Act 896) and remit the withheld amounts to the Ghana Revenue Authority (GRA) by the 15th of the following month.
3. Term and Termination
This Agreement commences on [Start Date] and shall continue for an initial term of [Initial Term], after which it shall renew automatically on the same terms unless terminated by either Party.
Either Party may terminate this Agreement by giving [Notice Period] written notice to the other Party.
Either Party may terminate this Agreement immediately upon written notice if the other Party commits a material breach that is not remedied within 14 days of written notice, or in the event of fraud, theft, or wilful damage by the Provider's staff.
4. Liability and Insurance
The Provider shall carry public liability insurance and employer's liability insurance covering its cleaning staff while on the Client's premises. Certificates of insurance shall be provided to the Client on request.
The Provider's liability to the Client for damage to property caused by negligence of its staff shall not exceed the total fees paid in the three months preceding the incident.
The Provider and its staff shall maintain confidentiality of all information accessed during service delivery in accordance with the Data Protection Act 2012 (Act 843).
5. Governing Law
This Agreement is governed by the laws of the Republic of Ghana. Disputes shall be resolved by [Dispute Resolution].
Signatures
IN WITNESS WHEREOF the Parties have executed this Cleaning Services Agreement on the date first written above.
Client
________________
Signature
Service Provider
________________
Signature
What Is a Cleaning Services Agreement (Ghana)?
A Cleaning Services Agreement in Ghana is a written contract between a client — whether a business, property owner, or institution — and a cleaning company or independent cleaning contractor, setting out the terms under which cleaning and maintenance services will be provided. The Cleaning Services Agreement (Ghana) is governed by the Contracts Act 1960 (Act 25), which establishes the legal framework for enforceable agreements in Ghana, and may also engage the Labour Act 2003 (Act 651) where the cleaning staff are employees rather than independent contractors.
The Contracts Act 1960 (Act 25) applies to all binding agreements formed in Ghana, requiring offer, acceptance, consideration, and the intention to create legal relations. A Cleaning Services Agreement satisfies these requirements by documenting the mutual obligations of the client and the service provider. Where the cleaning contractor is a company, the agreement should reference the contractor's registration under the Companies Act 2019 (Act 992) with the Office of the Registrar of Companies (ORC).
A Cleaning Services Agreement in Ghana is distinct from an Employment Contract under the Labour Act 2003 (Act 651). Where a cleaning company supplies its own staff, the agreement is a commercial services contract and the cleaning staff are employees of the contractor, not of the client. Where an individual cleaner is engaged directly without the interposition of a company, there is a risk that the High Court (Labour Division) in Accra may reclassify the relationship as employment, triggering obligations under Act 651 including minimum wage, leave entitlements, and SSNIT contributions under the National Pensions Act 2008 (Act 766).
Cleaning services agreements in Ghana are commonly used in the commercial real estate sector — for office buildings in Accra's central business district, retail malls including Accra Mall and West Hills Mall, hotels regulated by the Ghana Tourism Authority (GTA), hospitals under the Ghana Health Service (GHS), schools regulated by the Ghana Education Service (GES), and manufacturing facilities regulated by the Ghana Standards Authority (GSA). The agreement specifies whether services cover routine cleaning, deep cleaning, specialised sanitation, or post-construction cleaning.
The Income Tax Act 2015 (Act 896) requires clients to withhold 7.5% withholding tax on payments to resident non-individual contractors (companies) in Ghana and 15% on payments to resident individual contractors, remitting the withheld amounts to the Ghana Revenue Authority (GRA). The Value Added Tax Act 2013 (Act 870) requires VAT-registered cleaning companies to charge VAT at 15% on taxable supplies. The Cleaning Services Agreement should specify whether the contract price is inclusive or exclusive of VAT and withholding tax.
The legal framework governing the Cleaning Services Agreement (Ghana) in Ghana draws on several key statutes and regulatory bodies. Under the Companies Act 2019 (Act 992), the Registrar General's Department (RGD) maintains the register of Ghanaian companies. Section 7 of the Companies Act 2019 governs company incorporation. The Ghana Revenue Authority (GRA) administers corporate tax under the Income Tax Act 2015 (Act 896). The Commercial Division of the High Court in Accra adjudicates business disputes. The Ghana Investment Promotion Centre (GIPC) regulates foreign investment under the GIPC Act 2013 (Act 865). Parties executing a Cleaning Services Agreement (Ghana) in Ghana should confirm the document reflects current law, including any amendments enacted since the original drafting date. The Contracts Act 1960 (Act 25) sets the foundational requirements.
When Do You Need a Cleaning Services Agreement (Ghana)?
A Cleaning Services Agreement in Ghana is needed whenever a business, institution, or property owner engages a third-party cleaning company or contractor on a recurring or project basis.
A Cleaning Services Agreement is required when a company leasing commercial office space in Accra, Kumasi, or Takoradi engages a cleaning contractor for daily, weekly, or monthly cleaning of common areas, workstations, restrooms, and reception areas, particularly where the lease agreement with the landlord requires the tenant to maintain the premises in a clean condition.
A Cleaning Services Agreement is needed when a hotel, guesthouse, or serviced apartment business regulated by the Ghana Tourism Authority (GTA) under the Tourism Act 2011 (Act 817) engages a cleaning company to provide daily room servicing, laundry, and end-of-stay deep cleaning services.
A Cleaning Services Agreement is required when a hospital, clinic, or healthcare facility under the Ghana Health Service (GHS) or the private health sector regulated by the Health Facilities Regulatory Agency (HeRAF) engages a specialised medical cleaning contractor to provide infection-control cleaning compliant with Ghana's health and safety standards.
A Cleaning Services Agreement is needed when a school, university, or educational institution regulated by the Ghana Education Service (GES) or the National Accreditation Board (NAB) engages a contractor for termly or annual deep cleaning of classrooms, laboratories, dormitories, and sports facilities.
A Cleaning Services Agreement is required when a property developer, real estate agent, or homeowner in Ghana engages a cleaning company for post-construction cleaning, end-of-tenancy cleaning, or one-off special cleaning events.
Parties in Ghana should formalise the Cleaning Services Agreement in writing before services commence to avoid disputes over scope, frequency, pricing, and liability. The Ghana Revenue Authority (GRA) requires proper documentation for VAT and withholding tax compliance.
Parties in Ghana should prepare a Cleaning Services Agreement (Ghana) proactively rather than waiting for a dispute to arise. Courts interpret agreements based on the written terms rather than oral representations. Under the Companies Act 2019 (Act 992), the Registrar General's Department (RGD) maintains the register of Ghanaian companies. Section 7 of the Companies Act 2019 governs company incorporation. The Ghana Revenue Authority (GRA) administers corporate tax under the Income Tax Act 2015 (Act 896). The Commercial Division of the High Court in Accra adjudicates business disputes. The Ghana Investment Promotion Centre (GIPC) regulates foreign investment under the GIPC Act 2013 (Act 865). Where the transaction involves regulated activities, prior approval from the relevant authority may be required before execution.
What to Include in Your Cleaning Services Agreement (Ghana)
A valid Cleaning Services Agreement in Ghana must contain the following essential elements to be enforceable under the Contracts Act 1960 (Act 25).
Parties: Full legal names and addresses of the client and the cleaning service provider. Where the provider is a company registered under the Companies Act 2019 (Act 992), the ORC registration number should be included. Where the provider is an individual, their Ghana Card number should be stated.
Scope of Services: A detailed description of the cleaning services to be provided, specifying areas to be cleaned (e.g., offices, restrooms, reception, car park, external areas), the type of cleaning (routine, deep clean, specialised sanitation), materials and equipment to be supplied by the provider, and any services expressly excluded from the agreement.
Frequency and Schedule: The days and times when cleaning services will be performed, the number of cleaning staff to be deployed, and the frequency of deep-cleaning versus routine-cleaning visits.
Contract Price and Payment: The monthly or project-based fee in Ghana Cedis (GHS), the payment schedule (e.g., monthly in advance or in arrears), the bank account details of the provider at a Bank of Ghana-licensed institution, and whether the price is inclusive or exclusive of VAT at 15% under the Value Added Tax Act 2013 (Act 870) and withholding tax under the Income Tax Act 2015 (Act 896).
Equipment and Materials: Identification of which party supplies cleaning equipment, chemicals, protective gear, and consumables, and the standard of materials to be used consistent with Ghana Standards Authority (GSA) requirements.
Health and Safety: The provider's obligations to comply with the Occupational Health and Safety requirements of the Labour Act 2003 (Act 651) and the Factories, Offices and Shops Act 1970 (NLCD 328), including the use of personal protective equipment (PPE) by cleaning staff.
Liability and Insurance: Limitations on the provider's liability for damage to client property, and confirmation that the provider carries public liability insurance and employer's liability insurance for its cleaning staff.
Termination: Notice periods for termination by either party, grounds for immediate termination (e.g., persistent failure to meet service standards, fraud, breach of confidentiality), and the procedure for handover of access keys and security codes upon termination.
Governing Law: Ghana law, with disputes resolved before the High Court (Commercial Division) in Accra or by arbitration under the Alternative Dispute Resolution Act 2010 (Act 798). Forms-legal.com provides this template as a starting point for Ghana-compliant commercial agreements.
Compliance elements for the Cleaning Services Agreement (Ghana) include: withholding tax compliance under the Income Tax Act 2015 (Act 896); VAT registration verification of the provider; Ghana Revenue Authority (GRA) documentation requirements; and labour law compliance under the Labour Act 2003 (Act 651) for cleaning staff.
Additional compliance elements for a Cleaning Services Agreement (Ghana) used in Ghana include: Under the Companies Act 2019 (Act 992), the Registrar General's Department (RGD) maintains the register of Ghanaian companies. Section 7 of the Companies Act 2019 governs company incorporation. The Ghana Revenue Authority (GRA) administers corporate tax under the Income Tax Act 2015 (Act 896). The Commercial Division of the High Court in Accra adjudicates business disputes. The Ghana Investment Promotion Centre (GIPC) regulates foreign investment under the GIPC Act 2013 (Act 865). Forms-legal.com provides this template as a starting point for Ghana-compliant documentation.
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note = {Free legal document template}
}Frequently Asked Questions
Under the Contracts Act 1960 (Act 25), a cleaning services agreement may be formed orally in Ghana. However, the Ghana Revenue Authority (GRA) requires documentary evidence of commercial transactions for VAT and withholding tax purposes under the Value Added Tax Act 2013 (Act 870) and the Income Tax Act 2015 (Act 896). In practice, the High Court (Commercial Division) in Accra will rely on the written contract as the primary evidence of the parties' obligations in a dispute. A written Cleaning Services Agreement protects both the client and the provider by clearly specifying scope, pricing, liability, and termination rights, avoiding the costly disputes that arise from informal arrangements. Companies registered under the Companies Act 2019 (Act 992) are expected to maintain written contracts for significant commercial engagements as part of good corporate governance under Section 190 of Act 992.
Cleaning services contracts in Ghana attract two main tax obligations. First, withholding tax under the Income Tax Act 2015 (Act 896): clients must withhold 7.5% on payments to resident corporate cleaning contractors and 15% on payments to resident individual contractors, remitting the withheld amounts to the Ghana Revenue Authority (GRA) by the 15th of the following month. Second, Value Added Tax (VAT) under the Value Added Tax Act 2013 (Act 870): cleaning companies registered for VAT must charge 15% VAT (plus the 2.5% National Health Insurance Levy and 1% Ghana Education Trust Fund Levy, making a combined rate of 21.9% under the GETFL and NHIL flat rates from 2023) on taxable supplies. The Cleaning Services Agreement should clearly state whether the contract price is inclusive or exclusive of these taxes to avoid disputes and ensure compliance.
Under Ghanaian common law and the Contracts Act 1960 (Act 25), a cleaning company owes a duty of care to the client and can be held liable for loss or damage to client property caused by the negligence of its staff. Liability can be limited — but not excluded entirely — by clear limitation of liability clauses in the Cleaning Services Agreement. The High Court (Commercial Division) in Accra will scrutinise limitation clauses under the principle of reasonableness; a clause purporting to exclude all liability for any damage, however caused, may be struck down as unconscionable. The cleaning company should carry public liability insurance and employer's liability insurance for its cleaning staff, consistent with good commercial practice in Ghana. The client should also confirm that its own property insurance policy covers damage caused by third-party contractors.
The Contracts Act 1960 (Act 25) does not prescribe a statutory notice period for commercial services contracts in Ghana. Notice periods are a matter of contract between the parties. For routine commercial cleaning contracts in Ghana, a notice period of 30 days is common and provides sufficient time for the client to engage a replacement provider and for the contractor to redeploy staff. Contracts for large facilities — hospitals, hotels, or multi-building complexes — may provide for 60 or 90 days' notice given the logistical complexity of transition. The Cleaning Services Agreement should also specify the grounds for immediate termination without notice, such as persistent failure to meet agreed service standards, fraud, theft by cleaning staff, or a material breach not remedied within 14 days of written notice.
Yes. The Data Protection Act 2012 (Act 843) applies to all data controllers and processors in Ghana who process personal data, including cleaning companies that access client premises where personal data of employees or clients may be visible. The Cleaning Services Agreement should include a confidentiality clause requiring the cleaning company and its staff to maintain confidentiality of any information accessed during service delivery, and to return or destroy any personal data obtained incidentally. Where the cleaning contractor will have access to sensitive areas — such as HR departments, server rooms, or medical records areas — the agreement should include specific data protection obligations consistent with Act 843. The Data Protection Commission of Ghana enforces Act 843 and may impose fines for breaches of data protection principles.
This template is provided for informational purposes only and does not constitute legal advice. Laws vary by jurisdiction and change over time. Consult a qualified attorney for advice specific to your situation.Full disclaimer
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