Registered Office Services Agreement (Kenya)
REGISTERED OFFICE SERVICES AGREEMENT
Companies Act No. 17 of 2015 — Section 66 | Business Registration Service Act No. 15 of 2015
THIS REGISTERED OFFICE SERVICES AGREEMENT is made on [Agreement Date]
BETWEEN:
(1) [Client Company Name] (BRS No.: [Client BRS Number]), represented by [Client Director Name], of [Client Current Address] (the "Client Company"); and
(2) [Provider Name] (BRS/Roll No.: [Provider BRS Number]), of [Provider Address] (the "Service Provider").
The Client Company and the Service Provider are together referred to as the "Parties".
1. APPOINTMENT AND REGISTERED OFFICE ADDRESS
1.1 The Client Company hereby appoints the Service Provider to provide registered office services at the following address, which shall serve as the Client Company's registered office in Kenya under Section 66 of the Companies Act No. 17 of 2015:
[Registered Office Address]
1.2 The registered office shall be effective from [Effective Date].
1.3 The Client Company undertakes to file a Notice of Change of Registered Office (Form CR10) with the Business Registration Service (BRS) within 14 days of the Effective Date, in compliance with Section 67 of the Companies Act No. 17 of 2015.
1.4 The Service Provider warrants that the registered office address stated above is a genuine physical location in Kenya, that the Service Provider has authority to allow its use, and that the premises are accessible for service of legal process.
2. SERVICES
2.1 The Service Provider shall, throughout the term of this Agreement:
(a) Permit use of the registered office address for all official and statutory correspondence addressed to the Client Company;
(b) Receive and sign for all mail, courier deliveries, and official documents delivered to the registered office on behalf of the Client Company;
(c) Forward all received correspondence to the Client Company by the following method and frequency: [Mail Forwarding Frequency];
(d) Notify the Client Company of any legal process (court summons, statutory demand, winding-up petition, regulatory notice) served at the registered office by: [Legal Process Notification];
(e) Maintain a log of all correspondence received.
2.2 Additional services: [Additional Services]
3. SERVICE FEE AND PAYMENT
3.1 The Client Company shall pay the Service Provider the service fee of [Service Fee], payable [Payment Frequency] by [Payment Method].
3.2 VAT: [VAT On Fees]. Where applicable, VAT at 16% shall be added to the service fee under the Value Added Tax Act No. 35 of 2013.
3.3 Late payment: [Late Fee Provision]
4. TERM AND TERMINATION
4.1 Term: This Agreement shall remain in force for [Initial Term], unless terminated earlier in accordance with this Clause.
4.2 Termination: Either Party may terminate this Agreement by giving [Termination Notice] to the other Party.
4.3 On termination, the Client Company must promptly arrange a replacement registered office address and file a CR10 form with the BRS within 14 days. Responsibility for CR10 filing: [CR10 Obligation].
4.4 The Service Provider may terminate this Agreement immediately upon written notice if: (a) the Client Company uses the registered office for any unlawful, fraudulent, or reputationally damaging purpose; or (b) any fee remains unpaid for more than 30 days after the due date.
5. LIABILITY AND DATA PROTECTION
5.1 The Service Provider shall not be liable for any loss suffered by the Client Company arising from the failure to forward correspondence that was incorrectly addressed or that was undeliverable due to inaccurate contact details provided by the Client Company.
5.2 The Service Provider's maximum aggregate liability for any breach of this Agreement shall not exceed the total fees paid by the Client Company in the preceding 12 months.
5.3 Each Party shall comply with the Data Protection Act No. 24 of 2019 in processing personal data received under this Agreement. The Service Provider shall process the Client Company's data only for the purposes of providing the services hereunder and shall not disclose it to third parties without the Client Company's consent, except as required by law.
6. GOVERNING LAW
6.1 This Agreement is governed by the laws of Kenya, including the Companies Act No. 17 of 2015, the Business Registration Service Act No. 15 of 2015, and the Law of Contract Act Cap. 23.
6.2 Any dispute arising under this Agreement shall be referred to the High Court of Kenya (Commercial Division) or resolved by mediation before the Nairobi Dispute Resolution Centre (NDRC).
IN WITNESS WHEREOF the Parties have signed this Agreement on the date first written above.
Client Company (Director / Authorised Representative)
________________
Signature
Service Provider
________________
Signature
Witness
________________
Signature
What Is a Registered Office Services Agreement (Kenya)?
A Registered Office Services Agreement in Kenya is a contract between a company registered under the Companies Act No. 17 of 2015 (the client company) and a registered office service provider (such as a law firm, accounting firm, company secretary, or specialist registered office provider) under which the service provider agrees to allow the client company to use the provider's physical address as the company's registered office address, and to receive and forward official correspondence, notices, and statutory documents on the company's behalf.
Section 66 of the Companies Act No. 17 of 2015 requires every company incorporated in Kenya to have a registered office in Kenya at all times from the date of its incorporation. The registered office address is the official address at which service of legal process, notices from the Registrar of Companies, statutory mail from the Kenya Revenue Authority (KRA), and correspondence from the Business Registration Service (BRS) must be delivered. A company that fails to maintain a registered office in Kenya is in breach of Section 66 and liable to a compliance penalty under the Business Registration Service Act No. 15 of 2015.
The Business Registration Service (BRS), established under the Business Registration Service Act No. 15 of 2015 under the Ministry of Industrialisation, Trade and Enterprise Development, maintains the register of companies and public records. Every company's registered office address is a public record on the eCitizen portal and the BRS online platform, accessible to third parties, creditors, regulators, and the public. Where a company changes its registered office, it must file a Notice of Change of Registered Office (Form CR10 under the Companies Act No. 17 of 2015) with the BRS within 14 days of the change.
A Registered Office Services Agreement is particularly important for foreign companies establishing a branch or subsidiary in Kenya, for small and medium enterprises (SMEs) that operate from home or do not maintain a formal office, and for holding companies and special purpose vehicles (SPVs) incorporated in Kenya for specific transactions. The Nairobi International Financial Centre (NIFC) Authority, established under the Nairobi International Financial Centre Act No. 26 of 2017, administers the NIFC framework under which certain financial services companies may benefit from a efficient registered office and company administration regime.
A Registered Office Services Agreement is distinct from a virtual office agreement. While a virtual office agreement provides a mailing address and call-answering services without a statutory compliance function, a Registered Office Services Agreement specifically satisfies the Section 66 obligation under the Companies Act No. 17 of 2015 and must be maintained continuously throughout the company's existence. A company that allows its registered office to lapse — for example, if the service provider terminates the agreement without a replacement being arranged — faces compliance risk with the Registrar of Companies.
The legal framework governing the Registered Office Services Agreement (Kenya) in Kenya draws on several key statutes and regulatory bodies. Under the Companies Act No. 17 of 2015, the Registrar of Companies at the Office of the Attorney General maintains the register of Kenyan companies. Section 3 of the Law of Contract Act (Cap. 23) governs contractual obligations. The Competition Authority of Kenya (CAK) enforces the Competition Act No. 12 of 2010. The Kenya Revenue Authority (KRA) administers corporate tax under the Income Tax Act (Cap. 470). The High Court of Kenya has unlimited original jurisdiction under Article 165 of the Constitution of Kenya 2010. Parties executing a Registered Office Services Agreement (Kenya) in Kenya should confirm the document reflects current law, including any amendments enacted since the original drafting date. The Companies Act No. 17 of 2015 sets the foundational requirements.
When Do You Need a Registered Office Services Agreement (Kenya)?
A Registered Office Services Agreement in Kenya is required in several common company formation and maintenance scenarios.
A Registered Office Services Agreement is needed when a foreign investor or multinational company incorporates a wholly owned subsidiary or joint venture company in Kenya and does not wish to lease office premises for a newly formed entity before operations commence. Using a law firm's or company secretary's address as the registered office allows the company to be incorporated promptly under the Companies Act No. 17 of 2015 and to begin trading while permanent office arrangements are being made.
A Registered Office Services Agreement is required when an entrepreneur registers a private limited company (PLC) in Kenya through the eCitizen portal but operates from home or a co-working space that the entrepreneur does not wish to disclose publicly as a registered address. Section 66 of the Companies Act requires the address to be a physical address in Kenya accessible for service of legal process — a PO Box alone is insufficient.
A Registered Office Services Agreement is needed when a company is in the process of relocating its office — for example, during a lease transition — and needs an interim registered office to maintain compliance with the BRS while the new permanent premises are being fitted out or the new lease is being executed.
A Registered Office Services Agreement is required when a holding company, investment vehicle, or special purpose vehicle (SPV) is incorporated in Kenya solely for the purpose of holding assets, executing a specific transaction, or participating in a public-private partnership. Such entities typically have no employees or physical office but must maintain a Kenya registered address under the Companies Act No. 17 of 2015.
A Registered Office Services Agreement is needed when a company secretary firm or law firm in Nairobi, Mombasa, or another Kenyan county town provides company secretarial services to multiple client companies and formalises the registered office arrangement for each client to confirm clear terms on mail-forwarding, regulatory notices, and liability in case of missed correspondence.
Parties in Kenya should prepare a Registered Office Services Agreement (Kenya) proactively rather than waiting for a dispute to arise. Courts interpret agreements based on the written terms rather than oral representations. Under the Companies Act No. 17 of 2015, the Registrar of Companies at the Office of the Attorney General maintains the register of Kenyan companies. Section 3 of the Law of Contract Act (Cap. 23) governs contractual obligations. The Competition Authority of Kenya (CAK) enforces the Competition Act No. 12 of 2010. The Kenya Revenue Authority (KRA) administers corporate tax under the Income Tax Act (Cap. 470). The High Court of Kenya has unlimited original jurisdiction under Article 165 of the Constitution of Kenya 2010. Where the transaction involves regulated activities, prior approval from the relevant authority may be required before execution.
What to Include in Your Registered Office Services Agreement (Kenya)
A Kenya Registered Office Services Agreement under Section 66 of the Companies Act No. 17 of 2015 must contain the following elements to be commercially effective, legally compliant, and protective of both parties.
Parties: Full legal name of the client company (as registered with the BRS), its company registration number, current registered office address (which this agreement will replace or confirm), and the full legal name, BRS number or Advocates Roll number of the service provider. For law firms acting as registered office providers, the Advocates Act Cap. 16 and Law Society of Kenya (LSK) professional conduct rules may apply.
Registered Office Address: The precise physical address in Kenya that will serve as the client company's registered office — street name, building name, floor number, room number, and county. The address must be a physical location accessible for service of legal process under Section 66 of the Companies Act No. 17 of 2015. The service provider warrants that the address is a genuine physical location and that the provider has authority to allow its use.
Services Provided: A clear enumeration of the services the provider will render — (a) permitting use of the address as the registered office; (b) receiving and signing for mail and courier deliveries addressed to the client company; (c) forwarding received correspondence to the client company within a specified timeframe (e.g. Same day, next business day, or weekly summary); (d) notifying the client immediately of any legal process served at the registered office; and (e) maintaining a record of correspondence received.
Compliance Obligations: The service provider's obligation to receive and retain on behalf of the client company any statutory mail, notices from the Registrar of Companies, letters from the Kenya Revenue Authority (KRA), notices from the National Social Security Fund (NSSF), and official court process. The provider must promptly notify the client company of all such correspondence.
Fee and Payment: The monthly or annual service fee, payment method (standing order, bank transfer, M-Pesa paybill), the due date, and late payment consequences. VAT at 16% under the Value Added Tax Act No. 35 of 2013 applies if the service provider is VAT-registered. The agreement should also specify setup fees, if any.
Term and Termination: The initial term of the agreement (typically one year, renewable annually), the notice period required for termination (typically 30 to 60 days), and the obligation of each party to confirm a seamless transition of the registered office to a new address — including the client company's obligation to file a CR10 form with the BRS within 14 days of any change of registered office under the Companies Act No. 17 of 2015.
Liability: The service provider's liability for failing to forward statutory notices — particularly court process, tax demands from KRA, or notices from the Registrar of Companies — which could prejudice the client company if not acted upon promptly. The agreement should define the provider's liability limit and the client company's obligation to maintain accurate contact details with the provider.
Data Protection: The service provider will receive personal data of the client company's directors, shareholders, and officers through correspondence forwarded under this agreement. Compliance with the Data Protection Act No. 24 of 2019 — lawful processing, data minimisation, and secure handling — must be addressed.
The forms-legal.com Kenya Registered Office Services Agreement template meets the requirements of the Companies Act No. 17 of 2015 and the Business Registration Service Act No. 15 of 2015 for compliant registered office maintenance.
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howpublished = {\url{https://forms-legal.com/kenya/business/corporate/registered-office-agreement-kenya}},
note = {Free legal document template}
}Frequently Asked Questions
Yes. Section 66 of the Companies Act No. 17 of 2015 requires every company incorporated in Kenya to have a registered office in Kenya at all times, from the date of incorporation. The registered office is the address at which legal process may be served on the company, and at which official correspondence from the Registrar of Companies, the Kenya Revenue Authority (KRA), and other statutory bodies will be directed. A PO Box alone does not satisfy the requirement — the address must be a physical, accessible location. The registered office address is a public record maintained by the Business Registration Service (BRS) on the eCitizen platform and accessible to any member of the public. A company that fails to maintain a registered office or allows correspondence to accumulate unanswered at a defunct address risks default judgment in civil proceedings, compliance penalties from the BRS, and potential striking off from the register under Section 879 of the Companies Act No. 17 of 2015 for failure to file annual returns.
The Companies Act No. 17 of 2015 does not expressly prohibit the use of a residential address as a registered office. In practice, many small companies in Kenya — particularly sole trader companies and family businesses — use the director's or shareholder's residential address as the registered office at the time of incorporation through the eCitizen portal. However, using a residential address has practical disadvantages: the address is a public record accessible to creditors, litigants, and competitors; service of legal process at a home address can be disruptive; and local authority bylaws or lease agreements may prohibit use of residential premises for business purposes. A Registered Office Services Agreement with a law firm, accounting firm, or company secretarial provider in a commercial district of Nairobi or another Kenyan town provides a professional address, preserves the privacy of the directors' home addresses, and ensures correspondence is handled professionally. Companies operating from co-working spaces or virtual offices should confirm that the space provider is authorised to provide registered office services before filing the address with the BRS.
A company incorporated under the Companies Act No. 17 of 2015 that wishes to change its registered office address must file a Notice of Change of Registered Office on Form CR10 with the Registrar of Companies through the Business Registration Service (BRS) eCitizen portal within 14 days of the change taking effect, under Section 67 of the Companies Act No. 17 of 2015. The form must be accompanied by the prescribed filing fee under the Companies (General) Regulations 2015. The change is effective from the date of registration by the Registrar. During the transition period between the old and new addresses, the company must ensure that correspondence is monitored at both addresses to avoid missing statutory notices or legal process. A signed Registered Office Services Agreement with the new provider, executed before filing the CR10, provides evidence that the new address is available and operational. Companies that do not file the CR10 within 14 days commit a continuing offence under the Companies Act and may be fined by the Registrar.
Service of legal process — such as a court summons, winding-up petition, or statutory demand — at a company's registered office address is deemed valid service on the company under the Civil Procedure Act Cap. 21 and the Companies Act No. 17 of 2015, regardless of whether the company actually receives the documents. If a company fails to respond to court proceedings because its registered office service provider did not forward the documents, the court may enter a default judgment against the company. A defendant who suffers default judgment due to a missed summons must apply to the court to set aside the judgment under Order 10 Rule 11 of the Civil Procedure Rules 2010, demonstrating a reasonable cause for the failure to appear and a meritorious defence. Setting aside default judgments is not guaranteed and is at the court's discretion. This underscores the critical importance of choosing a reliable registered office service provider and ensuring the provider's obligation to forward correspondence promptly is contractually enforceable in the Registered Office Services Agreement.
Yes. Company secretaries in Kenya — whether individuals or firms — are well positioned to provide registered office services to client companies. Under Section 244 of the Companies Act No. 17 of 2015, every public company must have a company secretary who meets the qualifications prescribed by the Institute of Certified Secretaries (ICS) of Kenya under the Certified Secretaries Act No. 5 of 2020. Private companies are not required by the Companies Act to appoint a company secretary, though it is widely recommended for governance and compliance reasons. Many company secretarial firms in Nairobi provide bundled services — company secretarial services plus registered office address — under a single retainer agreement. The Registered Office Services Agreement formalises the address component and assigns clear responsibility for mail receipt, forwarding, and compliance notifications. Where the company secretary's office is the registered office, the termination of the company secretarial retainer should trigger a simultaneous review of the registered office arrangement and, if necessary, a CR10 filing with the BRS.
A Registered Office Services Agreement in Kenya is a service contract and does not typically attract ad valorem stamp duty under the Stamp Duty Act Cap. 480. Service contracts that do not involve the transfer of property or the creation of a security interest are generally subject only to nominal stamp duty — currently KES 200 — if they are executed as formal deeds. However, if the Registered Office Services Agreement is incorporated as part of a broader arrangement involving a lease of office space or a licence to use commercial premises, the lease or licence component may attract stamp duty on rent at the rates prescribed in the First Schedule to the Stamp Duty Act Cap. 480, administered by the Kenya Revenue Authority (KRA). Stamp duty on leases is calculated at 1% of the annual rent for leases of 3 years or less, and 2% for leases exceeding 3 years. Parties should review the specific terms of the combined arrangement with a tax adviser to determine whether the Stamp Duty Act Cap. 480 applies to any component of the Registered Office Services Agreement.
This template is provided for informational purposes only and does not constitute legal advice. Laws vary by jurisdiction and change over time. Consult a qualified attorney for advice specific to your situation.Full disclaimer
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