Childcare Enrolment Form and Service Agreement (Australia)
This Childcare Enrolment Form and Service Agreement (the "Agreement") is entered into on ENROLMENT DATE between the approved education and care service and the parent or guardian of the child being enrolled. This Agreement is made pursuant to the Education and Care Services National Law Act 2010 (the "National Law"), the Education and Care Services National Regulations 2011 (the "Regulations"), and the National Quality Framework (NQF) administered by the Australian Children's Education and Care Quality Authority (ACECQA).
1. SERVICE DETAILS.
Service Name: SERVICE NAME, Service Approval Number: SERVICE APPROVAL NUMBER, Service Type: SERVICE TYPE, of SERVICE ADDRESS, SERVICE SUBURB, SERVICE STATE SERVICE POSTCODE, telephone: SERVICE PHONE, email: SERVICE EMAIL, Nominated Supervisor: SERVICE DIRECTOR (the "Service").
2. CHILD'S DETAILS.
Child's Full Name: CHILD FIRST NAME CHILD LAST NAME, Date of Birth: CHILD DOB, Medicare Number: CHILD MEDICARE, CRN: CHILD CRN, Cultural / Linguistic Background: CHILD CULTURAL BACKGROUND.
3. PARENT / GUARDIAN DETAILS.
Parent / Guardian: GUARDIAN NAME, GUARDIAN RELATIONSHIP, of GUARDIAN ADDRESS, GUARDIAN SUBURB, GUARDIAN STATE GUARDIAN POSTCODE, telephone: GUARDIAN PHONE, email: GUARDIAN EMAIL, CRN: GUARDIAN CRN.
4. EMERGENCY CONTACTS.
Emergency Contact 1: EMERGENCY CONTACT 1 NAME, EMERGENCY CONTACT 1 RELATIONSHIP, telephone: EMERGENCY CONTACT 1 PHONE.
Emergency Contact 2: EMERGENCY CONTACT 2 NAME, EMERGENCY CONTACT 2 RELATIONSHIP, telephone: EMERGENCY CONTACT 2 PHONE.
In an emergency, the Service will attempt to contact the parent or guardian first, then the emergency contacts in the order listed. If the child requires urgent medical attention and the parent or guardian cannot be reached, the Service is authorised to call 000 and arrange emergency medical care for the child, consistent with the Service's policies and the obligations under the National Law and Regulations.
5. HEALTH INFORMATION.
Known Health Conditions: HEALTH CONDITIONS
Allergies and Dietary Requirements: ALLERGIES
Current Medications: MEDICATIONS
Immunisation Status: IMMUNISATION STATUS
GP / Medical Practitioner: GP
This health information will be recorded and maintained in the child's enrolment record and will be shared with educators and staff on a need-to-know basis to ensure the child's safety. Health information is sensitive personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
6. ENROLMENT, CARE HOURS AND FEES.
Days of Care: ENROLMENT DAYS, Session Hours: SESSION HOURS, Commencement Date: COMMENCEMENT DATE.
Daily Fee: DAILY FEE (full fee before Child Care Subsidy).
Child Care Subsidy (CCS) Eligibility: CCS ELIGIBILITY. CCS is administered by Services Australia under the A New Tax System (Family Assistance) Act 1999 (Cth). The CCS percentage applied to fees is determined by Services Australia based on family income, the activity test and the child's immunisation status on the Australian Immunisation Register.
Estimated Gap Fee: GAP FEE. The actual gap fee may vary based on the family's CCS percentage as determined by Services Australia.
Late Pick-Up Fee: LATE PICKUP FEE.
Payment Method: PAYMENT METHOD.
7. POLICIES AND AUTHORISATIONS.
7.1 Absence Notification: ABSENTEE POLICY. Fees are charged for all enrolled days including absences. CCS is payable for up to 42 allowable absence days per child per financial year under the A New Tax System (Family Assistance) Act 1999 (Cth), plus additional absences in specified circumstances.
7.2 Photography and Social Media: PHOTOGRAPHY CONSENT.
7.3 Sunscreen and First Aid: SUNSCREEN CONSENT. The Service holds a current first aid certificate and anaphylaxis management training in compliance with Regulation 136 and Regulation 137 of the Education and Care Services National Regulations 2011.
7.4 Routine Excursions and Walks: EXCURSION CONSENT. Additional consent will be sought for any non-routine excursions in accordance with Regulation 101 of the National Regulations.
8. NATIONAL QUALITY FRAMEWORK.
The Service is assessed and rated against the National Quality Standard (NQS) by the regulatory authority in accordance with the National Law. The Service operates in compliance with the NQS across seven quality areas: Educational program and practice; Children's health and safety; Physical environment; Staffing arrangements; Relationships with children; Collaborative partnerships with families and communities; and Governance and leadership. Parents and guardians are entitled to view the Service's most recent rating and assessment report.
9. TERMINATION AND WITHDRAWAL.
The parent or guardian may withdraw the child from the Service by giving WITHDRAWAL NOTICE in writing. If insufficient notice is given, the parent or guardian may be charged fees in lieu of notice.
The Service may terminate this enrolment by giving reasonable written notice, or immediately where there is a serious risk to the health or safety of the child, other children or staff.
10. PRIVACY.
The Service will collect, use and disclose personal and health information about the child and the parent or guardian only for the purposes of providing education and care services and as required or authorised by law, including under the National Law, the Regulations and the Privacy Act 1988 (Cth). The parent or guardian has the right to access and correct information held by the Service.
Authorised Service Representative: SERVICE DIRECTOR, on behalf of SERVICE NAME
Parent / Guardian: GUARDIAN NAME, GUARDIAN RELATIONSHIP of CHILD FIRST NAME CHILD LAST NAME
Service Representative
________________
Signature
Date: ________________
Parent / Guardian
________________
Signature
Date: ________________
What Is a Childcare Enrolment Form and Service Agreement (Australia)?
A Childcare Enrolment Form and Service Agreement in Australia records the childcare to be provided, the fees, the service standards, and each party's obligations between the provider and the client under the Australian Consumer Law (Competition and Consumer Act 2010, Schedule 2).
In Australia, approved education and care services — including long day care centres, family day care services, outside school hours care (OSHC), vacation care and kindergartens — are regulated under the Education and Care Services National Law Act 2010 (the "National Law") and the Education and Care Services National Regulations 2011. The National Law is implemented consistently across all Australian states and territories (with Western Australia having its own equivalent legislation) and is overseen at the national level by the Australian Children's Education and Care Quality Authority (ACECQA).
Services approved under the National Law are subject to the National Quality Framework (NQF), which includes the National Quality Standard (NQS). The NQS has seven quality areas that cover every aspect of a service's operation, from educational programming and children's health and safety to staffing arrangements and collaborative partnerships with families. The enrolment form and service agreement is the primary tool through which services meet their obligations under Quality Area 6 (Collaborative partnerships with families and communities) of the NQS.
The Child Care Subsidy (CCS) is the Australian Government's main financial support for families using approved childcare. CCS eligibility depends on the family's income, activity test results, and the child's immunisation status on the Australian Immunisation Register (AIR). The enrolment form collects the child's CRN (Customer Reference Number) and the parent or guardian's CRN, which are essential for CCS claims to be processed through Services Australia.
The legal framework governing the Childcare Enrolment Form and Service Agreement (Australia) in Australia draws on several key statutes and regulatory bodies. Under Australian law, the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs) govern personal data in this document. The Australian Consumer Law (Schedule 2, Competition and Consumer Act 2010) provides consumer guarantees under Sections 51-54. The Federal Circuit and Family Court of Australia has jurisdiction over family law matters under the Family Law Act 1975 (Cth). The Australian Financial Complaints Authority (AFCA) handles consumer financial disputes. State and territory Magistrates Courts handle small civil claims. Parties executing a Childcare Enrolment Form and Service Agreement (Australia) in Australia should confirm the document reflects current law, including any amendments enacted since the original drafting date. The Australian Consumer Law (Competition and Consumer Act 2010, Schedule 2) sets the foundational requirements.
When Do You Need a Childcare Enrolment Form and Service Agreement (Australia)?
A Childcare Enrolment Form and Service Agreement is required every time a child enrols at an approved education and care service in Australia. It must be completed before or at the time the child's care commences — the service cannot legally accept a child without a completed enrolment record that meets the requirements of the Education and Care Services National Regulations 2011.
New enrolments are the most obvious situation. When a family first places their child in a long day care centre, family day care, OSHC or kindergarten, the enrolment form must be completed in full, including health information, emergency contacts, immunisation status, and fee and CCS details.
Changes in care arrangements also require the enrolment record to be updated. For example, if a child's days of attendance change, if a new emergency contact is added, if the child develops a new medical condition or allergy, or if custody arrangements change following a family law matter, the enrolment record must be updated promptly.
When a child transitions from one service to another — for example, from a long day care centre to an OSHC service at a new primary school — a new enrolment form must be completed for the new service. The previous service's enrolment record does not transfer automatically.
Changes in CCS eligibility — for example, if the family's income changes significantly, if a parent's work hours change, or if the child's immunisation status changes — should be reported to Services Australia promptly. The enrolment form is the starting point for the CCS claim, but ongoing eligibility must be maintained through the family's myGov account.
When a service updates its policies or service agreement terms, it may require existing families to sign a new or updated service agreement to confirm their acceptance of the updated terms. This is common when a service increases fees at the start of a new year.
What to Include in Your Childcare Enrolment Form and Service Agreement (Australia)
A thorough Australian Childcare Enrolment Form and Service Agreement must include the following key elements to comply with the Education and Care Services National Regulations 2011 and the National Quality Framework.
Service identification is the first element. The service must be identified by its full name, service approval number, service type, address, phone number, email and the name of the nominated supervisor or director.
Child details must include the child's full legal name, date of birth, Medicare number, CRN (for CCS), and cultural or linguistic background (which assists the service in meeting its obligations under Quality Area 6 of the NQS).
Parent or guardian details must include the full name, relationship to the child, home address, phone number, email and CRN of the primary parent or guardian responsible for the enrolment.
Emergency contacts are a mandatory enrolment requirement under Regulation 160. The form should include at least two emergency contacts (other than the primary parent or guardian) who are authorised to collect the child, with their names, relationships and phone numbers.
Health information is a critical component. The form must record known health conditions (including asthma, epilepsy, diabetes and anaphylaxis), known food and other allergies (with severity), current medications, immunisation status, and the child's regular GP.
Enrolment details and fees must specify the days and hours of care, commencement date, daily fee (full fee before CCS), CCS eligibility, estimated gap fee, late pick-up fee, and payment method.
Policies and authorisations should include absence notification requirements, consent for photography and use of children's images, consent for sunscreen application and first aid, and consent for routine local excursions and walks.
Termination and withdrawal provisions must specify the notice period required to withdraw the child, and the consequences (fees in lieu of notice) if insufficient notice is given.
Privacy provisions must confirm how the service will collect, use and protect personal and health information about the child and family, consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Additional compliance elements for a Childcare Enrolment Form and Service Agreement (Australia) used in Australia include: Under Australian law, the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs) govern personal data in this document. The Australian Consumer Law (Schedule 2, Competition and Consumer Act 2010) provides consumer guarantees under Sections 51-54. The Federal Circuit and Family Court of Australia has jurisdiction over family law matters under the Family Law Act 1975 (Cth). The Australian Financial Complaints Authority (AFCA) handles consumer financial disputes. State and territory Magistrates Courts handle small civil claims. Forms-legal.com provides this template as a starting point for Australia-compliant documentation.
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year = {2026},
howpublished = {\url{https://forms-legal.com/australia/personal/family/childcare-enrolment-form-australia}},
note = {Free legal document template. Based on Australian Consumer Law (Competition and Consumer Act 2010, Schedule 2)}
}Also available for these jurisdictions:
Frequently Asked Questions
Under Regulations 160 and 161 of the Education and Care Services National Regulations 2011, approved childcare services must record and maintain the following information for each enrolled child: the child's full name and date of birth; the child's address; names and contact details of each parent or guardian; names and contact details of each person authorised to collect the child; the child's dietary requirements and any food allergies; any court orders relevant to the child (such as family violence orders or parenting orders under the Family Law Act 1975 (Cth)); any medical conditions, including anaphylaxis and asthma; the child's immunisation history; and an authority to administer medication if required. The service must ensure these records are current, accurate and kept confidential in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Yes, in most circumstances. Under the 'No Jab, No Pay' policy introduced by the Australian Government through amendments to the A New Tax System (Family Assistance) Act 1999 (Cth), children must be vaccinated in accordance with the National Immunisation Program (NIP) schedule, be on a catch-up schedule approved by a registered immunisation provider, or hold a recognised medical contraindication exemption, in order for their family to receive the Child Care Subsidy (CCS) and the Child Care Benefit. The child's immunisation status is verified against the Australian Immunisation Register (AIR). Additionally, many states and territories have 'No Jab, No Play' legislation that prohibits approved services from enrolling children who are not up to date with their immunisations, subject to medical exemptions. In New South Wales, for example, the Public Health Act 2010 (NSW) requires approved services to exclude unvaccinated children during a disease outbreak.
The Child Care Subsidy (CCS) is calculated by Services Australia based on three factors: the family's combined adjusted taxable income (which determines the CCS percentage — currently ranging from 0% to 90% for families with income below the higher income threshold); the activity test result (which determines the maximum number of subsidised care hours per fortnight, based on the number of hours each parent or guardian engages in approved activities such as work, study or training); and the hourly rate cap for the type of childcare service (set by the Australian Government and updated periodically). CCS is paid directly to the approved provider, which applies the subsidy to reduce the family's fees. The family pays the 'gap fee' — the difference between the provider's hourly fee and the CCS amount. Families must keep their CCS eligibility details current with Services Australia to ensure continued subsidy payment.
The National Quality Framework (NQF) is the national system for the regulation and quality assessment of approved education and care services in Australia. It was established under the Education and Care Services National Law Act 2010 and applies to long day care, family day care, outside school hours care, preschool and kindergarten services nationally. The NQF includes: the National Quality Standard (NQS), which sets the benchmark for quality across seven quality areas; the Education and Care Services National Law and Regulations, which set the legal requirements for approved services; and the assessment and rating system, under which each service is assessed by the state or territory regulatory authority against the NQS. Services receive a rating from Significant Improvement Required to Excellent. The NQF also requires minimum educator-to-child ratios, minimum educator qualifications, and compliance with health, safety and wellbeing requirements. Approved services must display their current NQS rating at the service and on their website.
A Childcare Enrolment Form and Service Agreement (Australia) does not legally require a lawyer in Australia, and individuals and businesses may draft and execute the document independently. The Australian Consumer Law (Competition and Consumer Act 2010, Schedule 2) does not mandate legal representation for the creation or signing of this type of document. However, seeking independent legal advice from a qualified Australia lawyer is recommended for transactions involving substantial financial value, complex regulatory requirements, or cross-border elements where multiple legal jurisdictions may apply. A lawyer can verify that the document complies with all applicable statutory requirements, identify potential risks specific to the transaction, and confirm that the terms adequately protect the interests of all parties involved. The Federal Court of Australia has jurisdiction over disputes arising from this type of document, and Australian Securities and Investments Commission (ASIC) may impose additional compliance obligations depending on the nature of the underlying transaction. Professional legal review is particularly advisable where the document will be submitted to government agencies or used as evidence in legal proceedings.
This template is provided for informational purposes only and does not constitute legal advice. Laws vary by jurisdiction and change over time. Consult a qualified attorney for advice specific to your situation.Full disclaimer
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