DOLE SENA Request Form (Philippines)
REQUEST FOR SINGLE ENTRY APPROACH (SEnA)
Department of Labor and Employment (DOLE)
Pursuant to Republic Act No. 10396 and DOLE Department Order No. 151-16
Date: [Request Date]
SEnA Referral No.: _______________
REQUESTING PARTY:
Name: [Requesting Party Name]
Address: [Requesting Party Address]
Contact: [Requesting Party Contact]
RESPONDING PARTY:
Name: [Responding Party Name]
Address: [Responding Party Address]
Contact: [Responding Party Contact]
NATURE OF DISPUTE:
Type: [Dispute Nature]
EMPLOYMENT PERIOD:
[Employment Period]
DESCRIPTION OF DISPUTE:
[Dispute Description]
RELIEF REQUESTED:
[Relief Requested]
CERTIFICATION
I, [Requesting Party Name], hereby certify that the above statements are true and correct to the best of my knowledge, and that I am filing this SEnA Request in good faith to amicably resolve the labor dispute with [Responding Party Name]. I understand that the 30-day conciliation-mediation period under RA 10396 tolls the prescriptive period for my underlying labor claim.
[Requesting Party Name]
Requesting Party
For DOLE Office Use Only:
SEADO Assigned: _______________________
Conference Date: _______________________
Result: ________________________________
Requesting Party (Employee)
________________
Signature
What Is a DOLE SENA Request Form (Philippines)?
A DOLE SENA Request Form in the Philippines sets out the particulars the recipient needs to deal with the request, in a structured and reviewable form.
The SEnA program assigns a DOLE-accredited Single Entry Approach Desk Officer (SEADO) to support conciliation-mediation between the requesting party (usually the employee) and the responding party (usually the employer) within a mandatory 30-calendar-day period from the date the SENA request is submitted. If the parties reach an amicable settlement, a settlement agreement is executed before the SEADO and has the force and effect of a compromise agreement under Article 227 of the Labor Code of the Philippines (PD 442). Compromise agreements in labor cases approved by the NLRC or the Labor Arbiter are final and binding and may not be disturbed on appeal.
If no settlement is reached within 30 days, the SEADO issues a Referral for appropriate action — either to the Labor Arbiter of the appropriate NLRC Regional Arbitration Branch, the DOLE Regional Director, or the Voluntary Arbitrator — depending on the nature of the dispute. The SEnA Request Form tolls the prescriptive period for the underlying labor cause of action during the conciliation-mediation period.
The SEnA program covers all labor and employment disputes except those involving the interpretation or implementation of collective bargaining agreements (CBAs), which go directly to the grievance machinery and Voluntary Arbitration under Article 274 of the Labor Code, and national interest cases certified by the DOLE Secretary to the NLRC under Article 278(g).
The legal framework governing the DOLE SENA Request Form (Philippines) in Philippines draws on several key statutes and regulatory bodies. Under Philippine law, the Civil Code of the Philippines (Republic Act No. 386) governs contractual obligations. The Revised Corporation Code (Republic Act No. 11232) regulates corporate entities through the Securities and Exchange Commission (SEC). The Labor Code of the Philippines (Presidential Decree No. 442) and Department of Labor and Employment (DOLE) govern employment matters. The Data Privacy Act of 2012 (Republic Act No. 10173) and the National Privacy Commission (NPC) protect personal data. The Bureau of Internal Revenue (BIR) administers tax obligations under the National Internal Revenue Code. Parties executing a DOLE SENA Request Form (Philippines) in Philippines should confirm the document reflects current law, including any amendments enacted since the original drafting date. The Local Government Code (RA 7160) sets the foundational requirements.
When Do You Need a DOLE SENA Request Form (Philippines)?
A DOLE SEnA Request Form in the Philippines is needed as a mandatory first step before any labor complaint may be formally filed with the NLRC or other labor adjudication bodies.
A DOLE SEnA Request Form is required when an employee who believes they have been illegally dismissed wants to file a complaint with the NLRC — the SEnA process under RA 10396 must be completed or declared terminated before the NLRC Labor Arbiter will docket the case.
A DOLE SEnA Request Form is needed when an employee wants to recover unpaid wages, overtime pay, 13th month pay (PD 851), service incentive leave pay (Article 95, Labor Code), or other monetary benefits, and the claim exceeds PHP 5,000 — making it within NLRC jurisdiction rather than DOLE visitorial enforcement.
A DOLE SEnA Request Form is filed when an employer and employee cannot resolve a workplace dispute through internal grievance mechanisms, and direct negotiation has broken down — the SEADO provides a neutral government mediator at no cost to either party.
A DOLE SEnA Request Form is needed when a worker wants to report unfair labor practice (ULP) under Articles 258-259 of the Labor Code, as ULP cases must also go through SEnA before NLRC filing unless a concurrent criminal complaint is filed with the Regional Trial Court under Article 303 of the Labor Code.
A DOLE SEnA Request Form is required for OFW (Overseas Filipino Worker) disputes involving violations of the standard employment contract approved by the Department of Migrant Workers (DMW, formerly POEA), where the worker is already back in the Philippines and seeking redress for unpaid wages or contract termination.
Parties in Philippines should prepare a DOLE SENA Request Form (Philippines) proactively rather than waiting for a dispute to arise. Courts interpret agreements based on the written terms rather than oral representations. Under Philippine law, the Civil Code of the Philippines (Republic Act No. 386) governs contractual obligations. The Revised Corporation Code (Republic Act No. 11232) regulates corporate entities through the Securities and Exchange Commission (SEC). The Labor Code of the Philippines (Presidential Decree No. 442) and Department of Labor and Employment (DOLE) govern employment matters. The Data Privacy Act of 2012 (Republic Act No. 10173) and the National Privacy Commission (NPC) protect personal data. The Bureau of Internal Revenue (BIR) administers tax obligations under the National Internal Revenue Code. Where the transaction involves regulated activities, prior approval from the relevant authority may be required before execution.
What to Include in Your DOLE SENA Request Form (Philippines)
A complete DOLE SEnA Request Form for the Philippines must include the following elements for the SEADO to properly process and schedule the conciliation-mediation conference under DOLE Department Order No. 151-16.
Requesting Party Information: Full name, address, and contact number of the requesting party (typically the worker or employee). For requests filed by a union on behalf of members, state the union name, CBA coverage, and Bureau of Labor Relations (BLR) registration number.
Responding Party Information: Full name, address, and contact number of the employer or responding party. For corporate employers, provide the company name, address, and the name of the officer with authority to negotiate and settle the dispute. Proper identification of the responding party is essential for the SEADO to issue a notice of conference.
Nature of Dispute: A brief description of the labor dispute, identifying the specific violation — illegal dismissal, money claims (enumerate specific unpaid benefits), unfair labor practice, or regularization claim. Cite the applicable provision of the Labor Code (PD 442) or other special law (e.g., PD 851 for 13th month pay, RA 11210 for maternity leave).
Relief Sought: The specific remedies requested — reinstatement, payment of backwages, unpaid monetary benefits with amounts if known, or other forms of redress. Quantifying the claim helps the SEADO focus the conciliation discussion.
Employment Details: Date of hiring, position held, salary rate (daily, weekly, or monthly), and — if the dispute involves termination — the date of dismissal and the reason given by the employer. These details are necessary for computing potential monetary awards.
Supporting Documents: Attach copies of the employment contract, payslips, notices of termination, disciplinary memos, or any other documents supporting the claim. While not strictly required at the SEnA stage, supporting documents strengthen the requesting party's position in mediation.
Additional compliance elements for a DOLE SENA Request Form (Philippines) used in Philippines include: Under Philippine law, the Civil Code of the Philippines (Republic Act No. 386) governs contractual obligations. The Revised Corporation Code (Republic Act No. 11232) regulates corporate entities through the Securities and Exchange Commission (SEC). The Labor Code of the Philippines (Presidential Decree No. 442) and Department of Labor and Employment (DOLE) govern employment matters. The Data Privacy Act of 2012 (Republic Act No. 10173) and the National Privacy Commission (NPC) protect personal data. The Bureau of Internal Revenue (BIR) administers tax obligations under the National Internal Revenue Code. Forms-legal.com provides this template as a starting point for Philippines-compliant documentation.
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Reference this free template in an article, syllabus, or research note:
Forms Legal. (2026). DOLE SENA Request Form (Philippines) (Philippines) [Legal document template]. Forms Legal. https://forms-legal.com/philippines/government/court-forms/dole-sena-request-philippines
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title = {DOLE SENA Request Form (Philippines) (Philippines)},
year = {2026},
howpublished = {\url{https://forms-legal.com/philippines/government/court-forms/dole-sena-request-philippines}},
note = {Free legal document template. Based on Local Government Code (RA 7160)}
}Frequently Asked Questions
Yes, the DOLE Single Entry Approach (SEnA) process under Republic Act No. 10396 is mandatory before a complaint may be formally filed with the National Labor Relations Commission (NLRC) or other labor adjudication bodies in the Philippines. A complainant who attempts to file directly with the NLRC without a SEnA referral certificate will not have the case docketed. The only exceptions to mandatory SEnA are: (1) cases involving a certified national interest dispute under Article 278(g) of the Labor Code, where the DOLE Secretary has already certified the case to the NLRC for compulsory arbitration; (2) CBA interpretation/implementation disputes which go directly to the grievance machinery and Voluntary Arbitration under Article 274; and (3) urgent cases involving imminent threat to the complainant's safety. The SEnA process is free of charge — no filing fee is collected at the SEnA stage. The 30-day conciliation-mediation period tolls (suspends) the running of the prescriptive period for the underlying labor claim, protecting the employee from prescription issues.
The DOLE SEnA process under Republic Act No. 10396 must be completed within 30 calendar days from the date the SEnA Request Form is submitted to the DOLE Regional Office or Field Office. The SEADO (Single Entry Approach Desk Officer) schedules the first conciliation-mediation conference within 5 working days from receipt of the request. If the parties do not reach a settlement within the 30-day period, the SEADO declares the proceedings terminated and issues a Referral Certificate for the requesting party to file with the appropriate adjudicatory body — the NLRC Labor Arbiter, DOLE Regional Director, or Voluntary Arbitrator. The parties may mutually agree in writing to extend the 30-day period for an additional 30 days if they believe a settlement is possible with more time. Settlements reached before the SEADO are reduced to writing, signed by both parties, and approved by the SEADO — the resulting settlement agreement is final and executory and may not be repudiated on appeal under Article 227 of the Labor Code.
If the responding party (employer) refuses or fails to appear at the DOLE SEnA conciliation-mediation conference in the Philippines, the SEADO (Single Entry Approach Desk Officer) will declare the SEnA process terminated for failure of the responding party to appear and will issue a Referral Certificate to the requesting party. The Referral Certificate allows the requesting party to proceed directly to the NLRC Labor Arbiter or other appropriate adjudicatory body without waiting for the full 30-day period to expire. An employer's refusal to participate in SEnA does not give any procedural advantage — it merely results in a faster referral to formal adjudication before the NLRC. At the NLRC level, the employer's refusal to engage in pre-filing conciliation may be considered as evidence of bad faith, which can affect the award of moral and exemplary damages. Under DOLE Department Order No. 151-16, the SEADO may issue a summons compelling the respondent to appear; repeated non-compliance may be reported to the DOLE Regional Director.
A SEnA settlement agreement in the Philippines has the force and effect of a compromise agreement under Article 227 of the Labor Code and, once approved by the SEADO or a Labor Arbiter, is generally final and binding on both parties. Under Supreme Court jurisprudence in Periquet v. NLRC (G.R. No. 91298, June 22, 1990), a compromise agreement in labor cases may only be set aside on grounds of fraud, mistake, or coercion vitiating consent. If an employee signed a SEnA settlement under duress, undue influence, or without fully understanding the terms — particularly if the settlement amount was grossly inadequate compared to the statutory entitlements — the Labor Arbiter may void the agreement upon petition. The Supreme Court in San Pedro Hospital of Digos v. Secretary of Labor (G.R. No. 104624, October 11, 1996) held that quitclaims and releases signed by workers are not binding if the consideration is unconscionably low. Employees are advised to consult with a Public Attorney's Office (PAO) lawyer before signing any SEnA settlement to ensure the agreed amount fully compensates statutory rights.
Yes, filing a DOLE SEnA Request Form tolls (suspends) the running of the prescriptive period for the underlying labor claim during the entire SEnA conciliation-mediation process under Section 6 of Republic Act No. 10396 and its Implementing Rules. For illegal dismissal cases, where the prescriptive period is 4 years under Article 306 of the Labor Code, the running of the period is suspended from the date the SEnA request is filed until the SEADO issues a Referral Certificate. For money claims with a 3-year prescriptive period under Article 305 of the Labor Code, the suspension also applies. This tolling rule is critical for employees who wish to explore settlement before formal adjudication without risking their claims becoming time-barred. Once the SEADO issues the Referral Certificate, the prescriptive period resumes running. The employee should file the NLRC complaint promptly after receiving the Referral to avoid inadvertently allowing the prescription period to expire after SEnA.
This template is provided for informational purposes only and does not constitute legal advice. Laws vary by jurisdiction and change over time. Consult a qualified attorney for advice specific to your situation.Full disclaimer
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