Workplace Bullying and Harassment Prevention Policy (Australia)
Czym jest Workplace Bullying and Harassment Prevention Policy (Australia)?
A Workplace Bullying and Harassment Prevention Policy in Australia is a legally binding written instrument.
The primary legislative framework comprises three interconnected bodies of law. First, the Fair Work Act 2009 (Cth) ss 789FC to 789FI establish the anti-bullying jurisdiction of the Fair Work Commission (FWC). Under s 789FD, bullying at work occurs when an individual or group repeatedly behaves unreasonably towards a worker and that behaviour creates a risk to health and safety. A worker who reasonably believes they are being bullied may apply to the FWC for a stop bullying order under s 789FF. Importantly, s 789FD(2) expressly provides that reasonable management action carried out in a reasonable manner does not constitute bullying.
Second, the Work Health and Safety Act 2011 (Cth) imposes a duty on every person conducting a business or undertaking (PCBU) under s 19 to ensure, so far as is reasonably practicable, the health and safety of workers. Safe Work Australia's model Code of Practice: Managing Psychosocial Hazards at Work (2022) identifies workplace bullying and harassment as recognised psychosocial hazards that PCBUs must systematically identify, assess, and control. Psychosocial harm is treated as equivalent to physical injury under the WHS Act 2011, and state WHS regulators — including SafeWork NSW, WorkSafe Victoria, and WorkSafe Queensland — may issue improvement notices or take prosecution action where psychosocial hazards are not adequately managed.
Third, since 12 December 2022, the Respect@Work Act 2022 (Cth) inserted s 47C into the Sex Discrimination Act 1984 (Cth), creating a positive duty on employers to take reasonable and proportionate measures to eliminate sexual harassment, sex-based harassment, and conduct creating a hostile workplace environment. The Australian Human Rights Commission (AHRC) enforces this positive duty against a seven-standard compliance framework and may conduct inquiries, issue compliance notices, and seek Federal Court orders.
Vicarious liability under the Sex Discrimination Act 1984 (Cth) s 106 and state equivalent provisions means employers bear legal responsibility for the harassing conduct of their workers unless they can demonstrate all reasonable steps were taken to prevent the conduct. Workers compensation claims arising from psychological injury caused by bullying — assessed by state workers compensation authorities including icare NSW, WorkCover Queensland, and WorkSafe Victoria — add a further financial dimension. A well-drafted and actively enforced policy, supported by documented training and a functional complaint procedure, is the most effective way to manage exposure across all of these overlapping legal frameworks. Forms-legal.com provides this template as a starting point for Australian employers navigating these overlapping obligations.
Kiedy potrzebujesz Workplace Bullying and Harassment Prevention Policy (Australia)?
Every Australian employer — regardless of size, industry, or workforce composition — should have a Workplace Bullying and Harassment Prevention Policy in place. The policy is essential in a number of specific circumstances that arise regularly across Australian workplaces.
Onboarding and induction: The policy must be provided to all workers, including casual employees, contractors, and labour hire workers, at commencement. The Fair Work Commission regards failure to communicate a policy as a significant factor when assessing whether disciplinary action for bullying-related conduct was valid under s 387 of the Fair Work Act 2009 (Cth).
Discharging the positive duty: Since 12 December 2022, employers must proactively take reasonable and proportionate measures to eliminate sexual harassment and related conduct under s 47C of the Sex Discrimination Act 1984 (Cth). The AHRC has enforcement powers and will assess compliance against seven standards, of which having a documented policy supported by regular training is a fundamental requirement. Employers that cannot demonstrate a proactive approach face compliance notices and potential Federal Court orders.
Psychosocial hazard management: Under the WHS Act 2011 (Cth) and Safe Work Australia's Code of Practice: Managing Psychosocial Hazards at Work (2022), bullying and harassment must be included in the workplace's psychosocial risk register. Having a current policy is evidence that the PCBU has taken reasonably practicable steps to control the hazard. State WHS regulators — SafeWork NSW, WorkSafe Victoria, WorkSafe WA, and others — may audit psychosocial risk management practices and expect to see documented policies.
Responding to a complaint: When a worker lodges a bullying or harassment complaint, the policy provides the procedural roadmap. Employers who follow their documented process — acknowledging the complaint, conducting a fair investigation, implementing interim protective measures, and communicating outcomes — are far better positioned to defend proceedings before the FWC, the AHRC, or a state equal opportunity commission.
Vicarious liability defence: Under s 106 of the Sex Discrimination Act 1984 (Cth) and equivalent provisions in the Racial Discrimination Act 1975 (Cth), Disability Discrimination Act 1992 (Cth), and state Acts, an employer is vicariously liable for the harassing conduct of employees unless it can show it took all reasonable steps to prevent the conduct. A well-drafted and actively enforced policy is the primary evidence of those reasonable steps.
Co powinien zawierać Workplace Bullying and Harassment Prevention Policy (Australia)
A thorough Australian Workplace Bullying and Harassment Prevention Policy must contain the following elements to meet the requirements of the Fair Work Act 2009 (Cth), the WHS Act 2011 (Cth), the Sex Discrimination Act 1984 (Cth), and the AHRC compliance framework.
Scope and coverage: The policy must apply to all workers engaged by or performing work for the organisation, including full-time, part-time, casual, fixed-term, labour hire, and contractor workers. Conduct at work-related events and activities — such as conferences, social functions, and work travel — must also be covered, consistent with the FWC's approach in anti-bullying proceedings under Part 6-4B of the Fair Work Act 2009 (Cth).
Definitions: Bullying must be defined consistently with s 789FD of the Fair Work Act 2009 (Cth): repeated unreasonable behaviour that creates a risk to health and safety. The policy must clearly distinguish bullying from reasonable management action under s 789FD(2). Harassment, sexual harassment under s 28A of the Sex Discrimination Act 1984 (Cth), victimisation, and vilification must also be defined with reference to the applicable legislation.
Positive duty provisions: The policy must describe the employer's proactive obligations under s 47C of the Sex Discrimination Act 1984 (Cth) and the steps taken to discharge them across the AHRC's seven standards — leadership, culture, knowledge, risk management, support, reporting and response, and monitoring, evaluation, and transparency.
Psychosocial hazard framework: The policy should acknowledge that bullying and harassment are psychosocial hazards under the WHS Act 2011 (Cth) and Safe Work Australia's Code of Practice: Managing Psychosocial Hazards at Work (2022), and describe the hazard identification, assessment, and control process aligned with the hierarchy of controls in the WHS Regulations.
Reporting procedure: Clear internal reporting channels — including a confidential reporting option — with defined acknowledgment and investigation timeframes. External avenues including the Fair Work Commission (anti-bullying orders under Part 6-4B of the Fair Work Act 2009 (Cth)), the AHRC (complaints under the Australian Human Rights Commission Act 1986 (Cth)), the relevant state WHS regulator (SafeWork NSW, WorkSafe Victoria, WorkSafe WA, etc.), and state equal opportunity commissions must be identified.
Investigation process: A fair and impartial investigation procedure with interim protective measures such as separating the parties, procedural fairness for the respondent consistent with Applicant A v Respondent B [2014] FWCFB 1530, confidentiality obligations, and outcome notification within defined timeframes.
Support and Employee Assistance Programme: Access to a confidential Employee Assistance Programme (EAP) for both complainants and respondents, and referral pathways to mental health support through services such as Lifeline (13 11 14) and Beyond Blue.
Consequences and no-victimisation: A graduated consequence framework up to and including summary dismissal for serious misconduct under s 12 of the Fair Work Act 2009 (Cth), and an express anti-victimisation commitment consistent with s 341 protecting employees who exercise a workplace right.
Training and review: Annual training requirements for all workers and managers, and a policy review cycle of at least every 12 months or following a significant incident. Forms-legal.com provides this template as a starting point for Australian employers building a legally compliant bullying and harassment prevention framework.
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This template is provided for informational purposes only and does not constitute legal advice. Laws vary by jurisdiction and change over time. Consult a qualified attorney for advice specific to your situation.Full disclaimer
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