Create a comprehensive Australian Service Agreement compliant with the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) and the common law of contract. Covers scope of services, GST-inclusive or exclusive fees, payment terms, consumer guarantees, intellectual property ownership, confidentiality, Privacy Act 1988 obligations, limitation of liability, and termination rights. Suitable for consultants, freelancers, agencies, and businesses providing services to other businesses or consumers across all Australian states and territories.

A professionally drafted Cleaning Services Contract for use across Australia protects both cleaning businesses and their clients by setting out the scope of work, payment terms, insurance requirements, and termination rights in a legally sound document. Whether you are a residential cleaner, commercial cleaning company, or end-of-lease specialist, a written contract reduces disputes and ensures both parties understand their obligations from the outset. In Australia, cleaning service agreements are subject to the Australian Consumer Law (ACL), which forms Schedule 2 of the Competition and Consumer Act 2010 (Cth). The ACL implies mandatory consumer guarantees into all contracts for services supplied to consumers, including that services will be performed with due care and skill, within a reasonable time if no time is specified, and that any materials supplied in connection with the services will be of acceptable quality. These guarantees cannot be excluded by contract, so your agreement must be consistent with them. If the cleaning business employs workers, the Fair Work Act 2009 (Cth) and relevant Modern Awards — such as the Cleaning Services Award 2020 — may apply to the employment relationship. However, the Cleaning Services Award applies to the employment of workers, not to the contract between the cleaning business and its clients. The contract between the provider and client is governed by contract law and the ACL. For GST purposes, cleaning businesses registered for GST must include GST in their pricing and issue valid tax invoices under the A New Tax System (Goods and Services Tax) Act 1999 (Cth). Cleaning services are generally taxable supplies and attract 10% GST. Tax invoices must clearly state the GST amount or state that the total price includes GST. Public liability insurance is essential for any cleaning business operating in Australia. A minimum of $10 million public liability cover is widely regarded as the industry standard, and many commercial clients will require evidence of current insurance before granting access to their premises. Some state and territory-based regulatory schemes and industry bodies may also specify minimum insurance levels. For residential cleaning, privacy considerations are significant because cleaners work inside clients' homes and may have access to personal property, private documents, and confidential information. The Privacy Act 1988 (Cth) and its Australian Privacy Principles apply to businesses with an annual turnover exceeding $3 million, but good practice demands that all cleaning businesses handle client information discreetly and securely regardless of turnover. End-of-lease and bond cleaning engagements may be subject to specific expectations under residential tenancy legislation in each state and territory. For example, in New South Wales, the Residential Tenancies Act 2010 (NSW) governs bond deductions, and tenants and landlords may have specific requirements regarding the standard of cleaning required to recover a rental bond. A detailed scope of work and photographic evidence of completed work can protect both the cleaner and the client in these situations. This template is suitable for both one-time cleaning engagements and ongoing regular service arrangements across all Australian states and territories, including New South Wales, Victoria, Queensland, Western Australia, South Australia, Tasmania, the Australian Capital Territory, and the Northern Territory. The governing law clause allows parties to select the applicable jurisdiction. The dispute resolution clause directs parties to state consumer protection authorities — such as NSW Fair Trading, Consumer Affairs Victoria, or equivalent bodies — as a first step, which is practical and cost-effective for resolving service disputes without litigation.

A comprehensive Building and Renovation Contract for Australia protects both homeowners and licensed builders by clearly documenting the scope of work, contract price, payment schedule, statutory warranties, and defects liability obligations. In Australia, domestic building work is one of the most heavily regulated areas of contract law, and understanding your rights and obligations before signing is essential. The Home Building Act 1989 (NSW) is the primary legislation governing residential building contracts in New South Wales. Sections 18B to 18E of the Act imply non-excludable statutory warranties into all contracts for residential building work. These warranties provide that the work will be done with due care and skill; all materials will be new, good, and suitable for their purpose; the work will comply with all relevant laws and legal requirements; and the work will result in a dwelling reasonably fit for occupation as a dwelling. Similar statutory warranties apply in Victoria under section 8 of the Domestic Building Contracts Act 1995 (VIC), in Queensland under the Queensland Building and Construction Commission Act 1991 (QLD), and in all other states and territories under their applicable domestic building legislation. Home warranty insurance — known as the Home Building Compensation Fund (HBCF) in NSW or Domestic Building Insurance (DBI) in Victoria — is mandatory for residential building and renovation work above a threshold value ($20,000 in NSW). Home warranty insurance protects owners if the builder dies, disappears, or becomes insolvent before completing the work or rectifying defective work. Under section 92 of the Home Building Act 1989 (NSW), a builder must not demand or receive payment under a residential building contract unless the builder has obtained the required insurance. Homeowners should always verify that their builder holds current home warranty insurance before signing a contract or making any payment. Builder licensing is compulsory across Australia. In NSW, builders must hold a current contractor licence issued by NSW Fair Trading under the Home Building Act 1989. In Victoria, builders must be registered with the Victorian Building Authority (VBA). In Queensland, builders must hold a licence issued by the Queensland Building and Construction Commission (QBCC). Engaging an unlicensed builder for work above the threshold value is an offence in most jurisdictions and may void the contract or the home warranty insurance. Deposit caps protect homeowners from excessive upfront payments. In NSW, the maximum deposit for residential building work is 10% of the contract price for work over $20,000 and 5% for work over $500,000. In Victoria, the maximum deposit under the Domestic Building Contracts Act 1995 is 5% of the contract price for contracts over $20,000. These caps are mandatory and cannot be contracted out of. Progress payment stages are regulated in some states. In NSW, the prescribed progress payment stages for residential building work are: deposit, base, frame, lock-up, fixing, and practical completion. Builders may only claim payment when the prescribed stage is genuinely complete. Homeowners have the right to request an inspection before each progress payment. Security of payment legislation protects builders and subcontractors. The Building and Construction Industry Security of Payment Act applies in each state and territory (with different names and some variations), giving builders and subcontractors the right to make progress payment claims and to adjudicate payment disputes quickly and inexpensively. Owners should be aware of the short timeframes for responding to payment claims under this legislation. Dispute resolution for domestic building matters is handled by specialist bodies. In NSW, disputes are resolved through NSW Fair Trading and, if unresolved, the NSW Civil and Administrative Tribunal (NCAT). In Victoria, disputes go to Consumer Affairs Victoria and then VCAT. In Queensland, the QBCC investigates complaints and may refer disputes to the Queensland Civil and Administrative Tribunal (QCAT). This template directs parties to these specialist bodies as the first step in dispute resolution.

Create a legally compliant Independent Contractor Agreement for Australia. Covers ABN requirements, sham contracting protections, GST, IP ownership, WHS obligations, and the multi-factor contractor test under Fair Work Act 2009. Suitable for all states and territories including NSW, VIC, QLD, WA, SA, and ACT.

Protect your business from liability for recreational activities under Australian law. Covers Australian Consumer Law (ACL) limitations on excluding liability, section 139A CCA 2010 recreational services exception, voluntary assumption of risk, Civil Liability Acts (state-specific), contributory negligence, indemnity, and photo/media consent.