Screen prospective tenants with a Canadian Rental Application Form that complies with the Ontario Human Rights Code, PIPEDA privacy requirements, and provincial tenancy legislation. Covers employment, rental history, references, credit and background check consent.
What Is a Rental Application Form (Canada)?
A Canadian Rental Application Form is a standardized document used by landlords and property managers to collect essential information from prospective tenants before entering into a residential tenancy agreement. The form gathers the applicant's personal details, rental history, employment and income information, references, and consent for credit and background checks, enabling the landlord to make an informed decision about the applicant's suitability.
Rental applications in Canada must comply with provincial human rights legislation and federal privacy law. In Ontario, the Ontario Human Rights Code (R.S.O. 1990, c. H.19) prohibits discrimination in housing on the basis of seventeen protected grounds, including race, sex, disability, family status, and receipt of public assistance. The Ontario Human Rights Commission has issued detailed policy guidance confirming that landlords may not use rental applications to collect information that could be used for discriminatory screening, and that questions about religion, marital status, nationality, or family planning are illegal.
Ontario Regulation 290/98 under the Human Rights Code specifically addresses income-based screening. A landlord may request income information from a prospective tenant only if the landlord also requests credit references, rental history, and credit checks, and the landlord must consider all of this information together. The practice of applying a fixed rent-to-income ratio, such as requiring that a tenant earn three times the monthly rent, as the sole basis for refusing a tenancy has been found to violate the Code.
The Personal Information Protection and Electronic Documents Act (PIPEDA) requires landlords to obtain written consent before obtaining a credit report from Equifax Canada or TransUnion Canada, and to limit the collection of personal information to what is reasonably necessary for evaluating the application. Provincial privacy statutes in Alberta (PIPA), British Columbia (PIPA), and Quebec (Act respecting the protection of personal information in the private sector) impose additional privacy requirements that landlords must follow.
In Ontario, landlords may not charge application or processing fees. The only lawful pre-tenancy payment is a last month’s rent deposit, which is payable only after the lease is signed. Damage deposits are prohibited under the Residential Tenancies Act, 2006. In British Columbia, landlords may collect a security deposit of up to half a month’s rent and a pet damage deposit of up to half a month’s rent. Alberta permits a security deposit of up to one month’s rent.
When Do You Need a Rental Application Form (Canada)?
When a landlord or property management company is listing a residential rental unit and needs to evaluate prospective tenants in a manner that complies with provincial human rights protections and PIPEDA privacy requirements.
When a tenant is applying for a rental unit and wants to present their qualifications in a structured, professional format that includes all the information a landlord is legally permitted to request.
When a landlord needs documented, written consent from the applicant before contacting a credit reporting agency, previous landlords, or employers, as required by PIPEDA and provincial privacy legislation.
When a property manager handles multiple applications for a single unit and needs a consistent evaluation framework that applies the same lawful criteria to every applicant, reducing the risk of a human rights complaint.
When a tenant has limited traditional employment history, such as a self-employed individual, student, or retiree, and wants to provide supplementary financial information alongside rental history and references.
Without a standardized rental application form, landlords risk collecting prohibited information, applying inconsistent screening criteria, or failing to obtain the privacy consents required by PIPEDA and provincial legislation, any of which could result in a human rights tribunal complaint or privacy commissioner investigation.
What to Include in Your Rental Application Form (Canada)
Applicant Personal Information — The applicant’s full legal name, date of birth (for age-of-majority verification only), email address, and phone number. The form does not ask about protected grounds under human rights legislation.
Rental History — Current and previous residential addresses, landlord contact information, monthly rent paid, length of tenancy, and reason for leaving. This information allows the landlord to verify the applicant’s track record as a tenant.
Employment and Income — Current employment status, employer name, job title, length of employment, and gross monthly income. Under Ontario Reg. 290/98, income can only be requested alongside credit references and rental history, and cannot be the sole screening criterion.
Credit, Reference, and Background Check Consent — Written authorization for the landlord to obtain a consumer credit report from Equifax Canada or TransUnion Canada, contact references, and conduct a background check. PIPEDA requires this consent before any personal information is collected from third parties.
Pet and Vehicle Information — Whether the applicant has pets and vehicles, relevant for properties with specific parking or pet policies. In Ontario, no-pet clauses are unenforceable under the RTA, but landlords in other provinces may include pet restrictions.
Personal References and Emergency Contact — Contact information for non-family references and an emergency contact person, providing the landlord with additional verification sources.
Human Rights Compliance Notice — A built-in notice confirming that the application complies with the Ontario Human Rights Code and equivalent provincial legislation, and that the landlord will not discriminate on any protected ground.
Privacy Notice (PIPEDA) — A statement informing the applicant how their personal information will be collected, used, retained, and disposed of in compliance with federal and provincial privacy law.
Frequently Asked Questions
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