Entente de médiation (Québec)

A Quebec mediation agreement (entente de médiation) is a formal document that establishes the framework and rules for resolving a dispute through mediation under Quebec law. Mediation is a structured, voluntary, and confidential process in which a neutral third party, the mediator, assists disputing parties in communicating effectively and working toward a mutually satisfactory resolution. Unlike arbitration or litigation, the mediator does not have decision-making power and cannot impose a solution on the parties. Instead, the mediator facilitates dialogue, identifies common ground, and helps the parties generate options for settlement. The Quebec legal system strongly encourages mediation and other private dispute resolution methods. The Code of Civil Procedure of Quebec, in its preliminary provisions (articles 1 to 7), establishes that parties must consider using private prevention and resolution methods before turning to the courts. This obligation reflects Quebec's commitment to accessible, efficient, and proportionate justice. In family law matters, Quebec is particularly progressive, offering free mediation services through accredited family mediators for couples with children who are separating or divorcing. A mediation agreement typically addresses the identification of the parties and the mediator, the nature of the dispute, the mediation process rules, confidentiality obligations, cost sharing, the binding or non-binding nature of the outcome, and the timeline for completion.

A Quebec mediation agreement is needed in numerous situations where parties wish to resolve a dispute through mediation rather than through adversarial court proceedings. In family law, mediation agreements are essential when separating parents need to establish custody arrangements, child support obligations, division of family property, or other matters relating to the dissolution of their union. Quebec family mediation program provides up to five free hours of mediation for couples with dependent children, making it a highly accessible option. In commercial disputes, businesses frequently use mediation to resolve contractual disagreements, partnership disputes, supplier issues, or other business conflicts while preserving ongoing commercial relationships. The confidential nature of mediation is particularly valuable in business contexts where parties wish to avoid the publicity of court proceedings. In civil disputes, neighbors, property owners, landlords and tenants, and other individuals use mediation to resolve conflicts over property boundaries, noise complaints, lease disputes, and similar matters. Employment disputes, including wrongful dismissal, workplace harassment, and contract interpretation issues, are also commonly mediated. The mediation agreement sets expectations for both parties and the mediator, ensures everyone understands the process and their obligations, and creates a written record of the terms under which mediation will proceed.

The key elements of a Quebec mediation agreement include several essential components that ensure an effective and well-structured mediation process. First, complete identification of both parties is required, including their full legal names, addresses, and contact information. Second, the mediator must be identified with their name, qualifications, and professional accreditations, establishing their authority and neutrality. Third, a clear description of the dispute must be provided, including its type (family, commercial, civil, employment, or other) and specific details about the issues to be resolved. Fourth, the mediation process rules must be defined, including the estimated number and duration of sessions, the location (in person or virtual), and ground rules for communication. Fifth, comprehensive confidentiality provisions are essential, establishing that all discussions, documents, and proposals during mediation are strictly confidential and inadmissible in subsequent proceedings. Sixth, the cost sharing arrangement must be specified, including the mediator hourly rate and how fees will be divided between the parties. Seventh, the parties must indicate whether the mediation outcome will be binding (creating an enforceable agreement) or non-binding (producing recommendations only). Eighth, a timeline should establish start and completion dates. Ninth, a good faith commitment pursuant to article 1375 of the Civil Code of Quebec must be included, requiring both parties to participate honestly and make genuine efforts toward resolution. Finally, the governing law clause should reference both the Code of Civil Procedure and the Civil Code of Quebec.